Terminal Services

Earning passengers’ satisfaction begins the moment they reach the airport. Whether they arrive by air or by ground, everything they see and everyone they interact with contributes to their ultimate experience and opinion. From attentive curbside service to well-maintained waiting areas, clean aircraft cabins and efficient baggage handling, each impression contributes to their final appraisal.

Customer Satisfaction is even more critical in todays social media world. Customer reviews are easily accessible to to all potential customers when making purchasing decisions. VIP passengers have the ability to influence the public perception with one tweet or status update. That is why its important your have a service partner that understand, and provides dependable results you can depend on.

At SCI Corp, we appreciate the difficulty of managing the many details that lead to positive passenger opinions. Yet we also understand that maintaining security is your primary concern. Our careful screening and training programs ensure the people we provide meet your standards for customer service, without compromising security.

Our services are designed to contribute to passenger safety, security and satisfaction—and to your success.