How to Troubleshoot Canon Printer Fax Not Working Issue?

Are you facing complications while using the Canon printer's fax machine? Need to receive or print a fax! Canon's fax machines are designed perfectly for medium and heavy applications. You'll see various printers available that can transmit a page in 3 to 6 seconds while holding a memory capacity of between 60 to 450 pages. But no matter how perfect a machine is, users can run into several issues while using it. In this particular blog post, we will talk about all the troubleshooting steps to fix canon printer fax not working troubles in an easy way.

Troubleshooting Canon Fax Printing Problems

There can be times when you find that your Canon fax machine is beeping while printing. To resolve this, clear out a paper jam first. And if the device fails to print anything from your unit, first check that the unit is plugged appropriately into a live power source. Also, keep in mind to remove the plastic seal from the ink cartridge while ensuring the correct installation of it. You can see instructions for installation in your owner's manual guide.

When your print output is skewed in some way

  • To resolve this, check that the print media was loaded correctly in the multi-purpose tray.

  • Paper delivery slots are clear of any obstructions.

  • If vertical white streaks are across your printout, make sure to redistribute the toner inside the cartridge.

Resolving Canon Fax Machine Not Sending a Fax Issue

Is your Canon fax machine not sending a fax? Find below some steps you can follow to resolve the issue.

  • Make sure your machine is set for the correct phone line type.

  • Confirm that the document has been loaded correctly. Also, ensure that the speed dialing code you put in was registered accurately.

  • Also, check that you dialed the correct number and your telephone line is working properly.

Please note the receiver's fax machine should be compatible with your fax machine. Check the owner's manual to collect information on compatible devices. You can also check other mentioned steps there.

Solutions for Canon Machine Not Receiving a Fax Problem

Is your fax machine not receiving faxes automatically? It should be your job to set your fax machine to receive faxes automatically. Along with it, the unit needs to have a document stored in its memory, and no more memory is available. Check the LCD screen for a message if an error occurs during the reception. Also, print an Activity Report and check for the error code.

If none of the above solutions work, check that your multi-purpose is full. Check for a proper phone line connection too.

The Bottom Line

In the post above, we have summed up all the possible solutions to troubleshoot Canon printer fax not working issues. So, if you are facing printing problems or fax sending/receiving issues, go through this valuable write-up. This will indeed prove worthwhile. In addition, you can look at the frequently asked questions below. This will give you thorough insights into faxing problems.

Frequently Asked Questions

Can I Wirelessly Fax From My Canon Printer?

Yes, Canon printers support this feature. Here is how you can do it.

  • First of all, press the menu/wireless connect button.

  • When the Fax menu screen is displayed, select Directory there and press the OK button.

  • In the last step, select Send fax and press the Ok button.

Can I Use My Cellphone with a Fax Machine?

Since wireless faxing is available, you can easily send a fax from your computer, tablet, and cell phone.

How to Setup a Fax Machine?

To connect your Fax machine, make sure to follow the below-mentioned steps.

  • Plug in your fax machine first.

  • Ensure to establish connection between one phone line from the well phone jack to the port on your fax machine labeled line.

Also, attach a second phone line and establish connection from fax machine labeled Ext's port Tel to the phone.