- If you see a 403 error on any of the Portal pages, this means you are either not on our list of users or you are signed into Google using the wrong email 
- To ensure your email address is added to the list of authorised users, please submit the request form on our website.  
- Users are added manually. Once you receive confirmation, log into Google using the same email address (NHS or NIHR email address) 
- After a successful login, return to the portal for access to the documents  
- If you are already a work group member, you can instead, connect your work email to google using these instructions (and therefore don't need to complete the request form on our website) 
- You then can log into Google using your work email, and access all documents 
- Any problems, you can contact us on ukcrf.network@nihr.ac.uk