Technology Support Request Form for Students
Phone Number: 847-692-8083
Mon - Fri: 7:30am - 3:30pm
Room: C104
Students are expected to have their school issued Chromebook charged and at school every day.
Students are expected to keep their Chromebook in good repair.
Students are expected to visit the Chrome Depot as soon as possible if their school issued Chromebook is damaged, lost or stolen.
Daily Loaners: A student may use their ID to check out a Chromebook for use at school during the school day if they forget to bring or charge their school issued Chromebook. Students may borrow a courtesy loaner up to three times per month. Daily loaners must remain in school and be returned by 3:45pm the same day they were checked out. Daily loaners not returned by the end of the school day will be disabled after 3:30pm and count as an additional check out day if they are not returned by 3:45pm.
Long-Term Loaners: Students will be temporarily assigned a Chromebook to use at school and home as long as needed while their school-issued Chromebook is being evaluated or repaired.
Students, please visit the Chrome Depot if you are having any problems with your Chromebook. We will evaluate your device and let you know how long it will take to fix, and if the repair is covered under warranty or if there will be a fee for replacement parts. We fix many issues the same day and at no cost. If we need to send your device out for repair or order replacement parts, we’ll provide a loaner Chromebook for you to use until your Chromebook is repaired. Questions? Please visit District 207’s Chromebook Program Summary page or contact the Chrome Depot via the methods above for more information.