Turbotax canada
Find your Windows software download Turbotax canada
We recommend downloading your TurboTax for Windows software to your desktop or the Downloads folder so you can find it easily.
If you can't locate it, here's how to search for the download:
TurboTax federal programs (Basic, Deluxe, etc.): Search your PC for turbotaxcanada and look for the filename extension .exe
TurboTax state: Search for w_state (replace state with the actual state name, for example w_ohio or w_new_york.)
Still can't find it? Then download it again and save it to your desktop or the Downloads folder.
How do I update my account information turbotax-canada?
To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:
Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.
Troubleshoot installation and running for Windows turbotax-canada
Every computer has a unique combination of components, settings, programs, services, and users. This means TurboTax can install and run flawlessly on one computer, but another computer's configuration can cause conflicts when installing, launching, or running TurboTaxcanada.
This article troubleshoots the more common causes of installation failures or errors when running TurboTax.
First steps
To ensure TurboTaxcanada installs and runs successfully, perform all of the following steps:
Make sure your computer meets the minimum system requirements.
Verify that you have administrator rights on your computer and TurboTax is Running as Administrator:
Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, check the Run as Administrator box and select OK.
Check your TurboTax CD and computer's CD drive, if you're installing from a CD.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.
Close all browser windows and programs before installing.
A few other tips:
Don't install TurboTax on a removable flash or thumb drive.
Turn off your firewall and virus-detection software before installing. (Remember to turn it back on after installation.)
Removing unused firewall and virus-detection programs from your computer can help you avoid potential problems. Even if they're outdated and no longer used, they can still cause problems during installation.
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