Phones

General

Phone Practices and Instructions

How to Record a Call

Setting Up and Using Voicemail

Broadview Office Phones

Activating Your Broadview Phone for Home Office

Broadview Phone Model Basic Operations

How to Configure Phone Buttons for One-Touch Forward and Speed Dial

How to Contact Broadview Directly for Support

How to Logout and Login to a Broadview Desk Phone

How to Setup Call Twinning [simultaneous ring] and Call Forwarding

Reception

How to Change the Hold Music

How to Forward [Transplant] Reception

How to Login to the Website Portal as the Receptionist User

How to Monitor Who is on the Phone

How to Transfer a Caller Directly to a Voicemail Box

How to Turn on Night Mode

Reception Call Flow

Faxing

How to Send a Fax Using E-mail (Ring Central)