Post date: March 31,  2026

The University of Utah J. Willard Marriott Libraries are seeking a  Guided Services Generalist. The Guided Services Generalist is a student-support professional who plays an encouraging, empowering role in helping students navigate some of the challenges that can arise during their time at the university. Guided Services is a core element of the Student Experience Project (SEP), designed to reduce fragmentation, advance equity, and ensure every student has a simple, supportive path to the help they need. Generalists step in when students need extra guidance offering thoughtful problem-solving, personalized support, and warm connections to the right campus resources.

Generalists partner closely with frontline library staff and campus support offices to provide deeper, more sustained assistance for students facing academic, financial, personal, or adjustment-related concerns. Through empathy, clear communication, and proactive follow up, Generalists help students regain confidence, feel genuinely supported, and stay connected to their goals at the University of Utah.

This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.

We seek qualified applicants who bring perspectives and experiences that will enrich and strengthen our organization and enhance our commitment to access and belonging. We welcome applications from candidates of all backgrounds, including those who may not have followed a traditional educational or professional path.

The University will not sponsor a work visa for this position.

Compensation: $53,000.00 – $57,000.00

For more position details or to apply, please click here.