Post date: September 5, 2025

This recruitment is for the Branch Operations Supervisor II position at the Red Mountain branch; however, the eligible list created from this opening may be used to fill future Branch Operations Supervisor II vacancies at other locations.  We are seeking a dynamic individual with a proven track record in leadership and operational management.  The ideal candidate will oversee daily library branch operations, including staff supervision, customer service, and ensuring compliance with City and Library policies.  If you thrive in a fast-paced environment and possess excellent communication and problem-solving skills, we encourage you to apply.

A Branch Operations Supervisor II performs duties and responsibilities at a large regional library which may include, but are not limited to, any combination of the following tasks:  plans, organizes, and oversees the day-to-day customer service operations, and general maintenance of the building; recruiting, selecting, scheduling, training, supervising, and evaluating full-time and part-time employees, and volunteers; deals with patron disputes and fine amounts and accounts turned over to collection agencies; monitors cash register and e-commerce use; verifies accuracy of daily receipts, prepares cash deposits; orders supplies and equipment; oversees processing and circulation of periodicals and newspapers including check-in and display; acts as the security liaison; represents Customer Service Unit at administrative meetings and serves on committees; assists in developing and implementing new policies and procedures for circulation; provides reports as needed, and coordinates evacuation plans.  This class performs related duties as required.

This class is distinguished from the Branch Operations Supervisor I classification by the responsibility of managing the operations of a large regional branch library with greater number of staff and greater number of patrons.  This class is supervised by a Branch Coordinator II who reviews work through conferences, meetings, reports, and results achieved.  Night and weekend work is required.  This class is FLSA exempt-administrative.

Closing Date:  9/18/2025 11:59 PM Arizona

Salary: $60,640.74 - $84,314.26 Annually

For more position details or to apply, please click here.