Cracker Mill Fireplace & Hearth Services

Consultation - Deliveries - Installation - Maintenance - Repair

Thank you for visiting our Fireplace & Hearth Services web site. Here is where you can learn more about our installation and technical services that we provide for the hearth products we sell at the Cracker Mill Hearth & Emporium.

Our staff of fully qualified service technicians is focused on ensuring that your stove or fireplace is installed safely and will give you years of dependable service. Our services include:


We deliver your new stove or fireplace to your home and take care of everything necessary to make your new appliance operational. We'll do small jobs, like hooking up a stove to an existing chimney, or large jobs, like building an entire fireplace from scratch.

Maintenance & Repairs

We help you keep your appliance in good working order by offering annual cleaning and maintenance for both your appliance and the chimney it is attached to. And, when your stove or fireplace needs repair and parts replacement our fully trained technicians are ready to troubleshoot your installation and complete the needed repairs.


Not sure what stove or fireplace will fit your space? Need help laying out your plans for that new fireplace addition? Do you need an estimate of costs so you can find the right appliance that will fit into your budget?

We offer a full selection of consultation services, such as on-site or in-store consultations to help you decide which unit is best for your needs. We also offer evaluations for repairs to help you decide whether or not to repair an old stove or fireplace or replace it with a new technology appliance. We'll provide design consultation for complete fireplace remodels and upgrades, including choices for mechanicals, mantels, hearths, chases, etc.


If all you need is a delivery (self-install, etc.) we offer complete delivery services. Learn more by visiting the Deliveries page.

Call or Visit

Please call or stop by our store in Shokan to find out more about what our technical services department has to offer. Here's our contact information:

Cracker Mill Hearth & Emporium

2740 Route 28

Shokan, NY 12481