Refund or Return Policy
Because digital goods (software) can easily be copied after purchase, all sales are final. There are no refunds for our products. Please take the time to view our clients' websites and our demo before making a purchase. Once you download your package, a refund will not be issued. If you do not download your package a refund will be issued.
Warranty Policy
Warranty Procedure
We suggest you contact our tech support team first by posting a question in our Forums or by sending an email to support@dotnetdating.com to determine whether the item is indeed defective. Then make an online return merchandise authorization (RMA) request. See Return Policy for more details.
One-Year Warranty
All packages come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by us. Many times, simply downloading the package again will resolve any immediate issues. Please use our Forums to post questions about bugs, etc.