9. Commissions

Overview

For organizations that need to track commissions, royalties and similar payables based on orders or invoices, BluSynergy’s systems can handle the capture, accrual, and (optionally) the disbursement of these payables.

9.1 Setup

1.1 Create Sales Agents/Affiliates : This feature will allow you to create new sales agent and assign the agent to the associated customer. The sales agent created can also be assigned to commission plan, if the commission plan doesn't vary by order or customer.

1.2 Create Commission Plans (One Time & Recurring) : This is commonly used when all orders related to a single customer are subjected to a fixed commission or percent with a particular sales-agent.  This can be one-time or recurring based on customer signing up for an order.

1.3 Create Quota based commission : This will help you to enable quotas for your sales agents which will give them targets that they will have to meet in order to achieve the commission. A quota is a set of amount of selling that a sales agent is expected to meet over a give time frame. For example a sales agent can earn say 5 percent commission on every transaction, but will receive a commission of 10 percent if the agent meets the quota.

1.4 Create Sales Agent Groups : This can be used when you want to apply same commission charge to all their sales agents. This feature would be mostly useful for a customer or company who has more products or subscription services to be sold and their commission plans vary frequently based on their orders.

For example, a customer owns a business where he/she deals with many orders. In such case the customer can create two types of commission plans based on the sales agent experience say Premium Commission Plan which includes sales agents with high commission rates as they have been consistently top performers and have always brought more revenue to your company . And the other commission group say, Basic Commission Plan which includes new or low experience sales agents with low commission rates. This way you can choose the specific group for certain orders based on their efficiency and the commission will automatically be given based on their group. 

9.2 Assign sales agents to Orders : This feature will help you to select sales agent, commission plan and commission start date ( only if it is not same as the order start date) during order creation. The  feature is good for customers who has limited orders and want to change sales agent/commission/ commission start for every new order created. 

9.3 Assign sales agents to Customers : This will help you to assign unique sales agent, commission plan and commission start date to every customer.

9.4 Commission Reports : Commission reports focuses to communicate the entire commission information gathered over a period of time. You can easily extract commissions information by giving required input details like sales agent name/commission plan or specific date range.

Typical use cases for BluSynergy’s commission management system:

BluSynergy has the flexibility to calculate  commissions based on either  the product or the sales agent.

Organizations selling a mix of low and high margin products may have commissions defined for individual products or product families.
When Commissions are based on the Product (Subscription Plan),Commissions are calculated on all Orders that are associated with the Product(Subscription Plan).
For example: Product X has a 10% commission associated with it. All Orders for Product X, that have invoices generated, will have a 10% commission calculated.

Commissions are associated with an Order when you have multiple Sales Agents selling the same Product or Subscription Plan. These Sales Agents may have varied contracted Commission rates. A Commission Plan would need to be created for each contracted rate. For Example: If you have 3 Sales Agents with different contracted Commission Rates of say, 5%, 7%,10%. A Commission Plan would need to be created for each of those rates.