Groups for Administrators

Welcome to Google Groups for Group Administrators!

Your supervisor designated you as an owner or moderator of a Google Group. The following online tutorial will help you become a Google Group guru to handle the day-to-day management and oversight of your designated group. There are a few activities in this tutorial that will get you started on managing your own group. However, most users will need to finish setting all of their preferences after the assessment is complete.

You need to complete the Google Group Self-Assessment (for non-owners or moderators) prior to this tutorial and assessment. If you have not done so, please visit http://goo.gl/wCMIj (case sensitive).

Sincerely,

David Boxer

Section 1: Knowing the Lay of the Land

Logging into Google Groups as an administrator is exactly the same as accessing Groups as an end user. Google will automatically detect the groups for which you have administrative rights.

• I understand that I should login into a "core" Google Apps service such as Mail, Calendar, Drive/Docs before logging into an ancillary services such as Google Groups.

• I can successfully navigate to the “My Groups” section of groups.blakeschool.org.

• I can recognize the permissions I have in a given Group.

• I know how to access the “Manage” section for Groups that I control.

• I can edit my welcome message.

• I understand that I must submit a support request (support.blakeschool.org) to have a new Group created.

Section 2: Managing Members

As a Google Groups Administrator, you will have control of the users in your group. Please keep in mind, however, that members of your group have the ability to leave or unsubscribe from the group at any time. The ISS Team has already transferred the members of your group from FirstClass. We ask that you ensure that this data is still accurate. From here on out, you will be in charge of your group’s membership; no need to submit a support request to have members added or deleted.

• I can add new members through the direct add feature.

• I can invite new members to a group.

• I can manage the email delivery settings of a specific user.

• I can manage the email delivery settings of multiple users.

• I can manage the posting permissions of a single user.

• I can manage the posting permissions of multiple users.

• I can change the role of a specific user.

• I can change the roles of multiple users.

Section 3: Adjusting Group Settings

Your Google Group is in your hands! Please use the resources to the right to ensure that you can adjust the settings of your group(s) to fit your needs.

Email Options

• I can create an email subject prefix.

• I can select email footer options (No Footer, Default, Custom).

• I can select the reply settings for my group.

• I can enable or disable bounced email notifications.

Identity

• I can require my group members to display their Blake-assigned Google Name (as opposed to an alias of their choosing, such as The Boss or john473).

Moderation

• I can require that posts to my group are moderated before they are published.

• I can review moderated posts and approve or reject them.

• I can filter spam sent to the group email address into the moderated holding area.

New Members

By default, your group will not be available to everyone at Blake, nor will it be searchable on the Web. However, you may open up these settings if you so choose.

• I can require that members have a Blake School Google account.

• If applicable, I can allow users outside of The Blake School domain to access my group.

• I can change my settings to allow anyone at Blake to join my group.

• I can change my settings to allow anyone at Blake to request membership.

• I can change my settings to allow only invited users to join my group.

Section 4: Permissions

Generally, permissions can be granted to one or multiple of the following roles:

• Owners of the group

• Managers of the group

• All members of the group

• any custom role you create

The Permissions area is split into four sub-sections: Basic, Posting, Moderation, and Access.

For a glossary of permission terms, click here: An Overview of Google Groups at Blake: 3 Types of Groups: Conference, MailingList,

Basic Permissions

• I can set the permissions for who can view topics in my group.

• I can set the permissions for who can post in the group.

Posting Permissions

• I can set the permissions for who can add a topic.

• I can set the permissions for who can attach files.

• I can set the permissions for who can post announcements in my group.

• I can set the permissions for who can post as the group.

• I can set the permissions for who can post moderated messages.

Moderation Permissions

• I can set the permissions for who can add new members to the group.

• I can set the permissions for who can invite new members to the group.

• I can set the permissions for who can approve new members.

• I can set the permissions for who can approve messages in the group.

• I can set the permissions for who can ban users from the group.

• I can set the permissions for who can delete posts from the group.

• I can set the permissions for who can delete topics from the group.

• I can set the permissions for who can edit others’ posts.

• I can set the permissions for who can edit their own posts.

• I can set the permissions for who can edit the welcome message.

• I can set the permissions for who can hide abuse.

• I can set the permissions for who can modify roles.

• I can set the permissions for who can lock topics.

Access Permissions

• I can set the permissions for who can view members.

• I can set the permissions for who can view members’ email addresses.

Section 5: General Information

The ISS Team has assigned your group a number of preferences, including the group name and email address. However, all of these settings are customizable. Use the resources to the right to ensure that you know how to change these preferences.

• I can change the name of a group.

• I can change the email address for a group.

• I can edit the description of a group.

• I can change the default language for a group.

• I can change the allowed topic types to include Discussions, Questions, or Both.

• I can allow users to post from email.

• I can allow users to post to the group from the web.

• I can choose whether or not my group is listed in Blake’s Google Groups Directory.

• I can subscribe my group to another group.

• I can manage my group subscriptions.

• I can turn message archiving on and off.

Advanced Features

Please remember that you have full administrative privileges over your group. The following features are only to be utilized intentionally. The settings we’ve covered until this point can be reverted or changed. The following cannot. If you delete a group, the information contained within cannot be retrieved.

• I can disable my group.

• I can delete my group.

• I can reset my group.