2023-1Q: [CRM] Maintenance Tickets - Search by Custom Fields
A new feature has been added to enhance the ticket functionality. It allows for an operator to search for customers based on custom field entries on their account .
To make use of this feature:
1. Click on Maintenance tab from the menu
2. Select Custom Fields
3. Enter info to search in the search window
4. Hit the search button
Fig 1: Custom Field Search Option
Published Date: 16 March 2023
Engineer: PD
Contact Azotel Support:
Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com.