2023-1Q: [CRM] Maintenance Tickets - Search by Custom Fields

A new feature has been added to enhance the ticket functionality. It allows for an operator to search for customers based on custom field entries on their account .


To make use of this feature:

    1. Click on Maintenance tab from the menu

    2. Select  Custom Fields

    3. Enter info to search in the search window

    4. Hit the search button

Fig 1: Custom Field Search Option

Published Date: 16 March 2023

Engineer: PD

Contact Azotel Support:

Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com