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Troubleshoot Your Canon Scanner Not Working

Multi-functional Printers that include printing capabilities along with a scanner and copier are a great piece of product that helps you to perform a number of functions with just one device. Like all other technology, these printers also get stuck at important times. Even Canon Scanners are not insulated from such operational issues.


Basic Troubleshooting Tips for Your Canon Scanner

Troubleshooting your canon scanner is easy and straightforward by following the given steps:


  • Reboot your computer and turn off the scanner for a few minutes and then turn it on. This is a fundamental fixture for a number of device issues.

  • Apart from turning the scanner on and off, disconnect it from the power and then reconnect it back. This helps in complete hardware reset.

  • A new Canon scanner may not be compatible with older versions of the Windows OS, such as OS 7 or XP.

  • Check if the cables are connected properly on both ends.

  • Make sure that your device drivers are up-to-date.


Updating Drivers for Your Canon Scanner

Updating the drivers for a Canon scanner can be performed through an automatic Windows update or manually by downloading the updates from Canon's support website.


  • Search for Windows Update in your computer's search bar and then click on the Windows Update option.

  • In the Windows Update, menu click on the "check for updates" option in the left panel to look for any latest update.

  • If there is any new update available, Windows will automatically download it.


Update Your Canon Scanner through Device Manager

An alternative to updating your Canon scanner is to use the device manager to check for an update for an individual device.


  • Go to the Device Manager menu in your system and look for the device you want to update.

  • Select your Canon Scanner from the list of devices and right-click on it, and then select the Update Driver Software option.

  • System will prompt you to choose either the automatic update option or the manual update option. Select the option to "Search automatically for updated driver software."

  • Windows will locate the best driver and download it on your device.

You can also download the driver from Canon's website by looking for the exact model of your Canon scanner and then downloading and running the driver file on your system. Following these steps will easily help fix all the issues that you might be facing with your Canon Scanner.