The course will be delivered through a combination of lectures, case studies, and group discussions. Attendees will also have access to online resources such as videos, tutorials, and articles.
The program is mainly designed for the participants to develop their own content based on the needs of the business they are in and the nature of their tasks. The course extends over a 7 week period, with 90 minutes of instruction bi-weekly.
Cultural Dimensions and their impact on Communication
Strategies for communicating across cultures
Effective communication strategies
Large Language Models
How to improve accountability
Principles of time management
Prioritization: important vs. urgent
Measuring success: KPIs and goal setting
Standard operating procedures (SOPs) and their importance
Introduction to automation and its benefits
Automation tools: Gmail, Zapier, GHL
AI in automation
Case studies of successful automation implementation
What is value?
Identifying opportunities: Case studies