Reference Desk Statistics

One thing we do ask of all volunteers who take a desk shift to do is report some basic statistics to us. Statistics may be submitted via email (hypatia.dejavu@gmail.com), by posting to the SLLVR google group, or by notecard (notecards can either be dropped onto Hypatia Dejavu's profile or dropped into suggestion box on the reference desk). We'd like the following information submitted for each shift:

Your name:

Date and time of shift:

# of patrons interacted with:

# of SL directional questions:

# of SL reference questions:

# of RL directional questions:

# of RL reference questions:

# of patrons not using English:

# of patrons using voice:

# of griefing incidents:

SLLVR Weekly Statistics (January 2007 to present)