Trends

Library Considerations

Traditional Services PLUS new possibilities.

Success:

Monitor expectations, not just services.

Scan for and adopt Best Practices.

Evidence based assessment plus testimonials.

Informed stakeholder input becomes advocacy.

Purposeful Abandonment required

Priorities

Mission -> Goals

Goals -> resource allocation

Unit and X-Unit Goals, Outside Collaborations

Align individual measurable objectives

Accountability

Review/Feedback

Intention:

Save Money and/or Enhance Services?

Re-engineering or Service Quality Improvement.

Do the job right OR Do the right job.

Project Management training.

Outside Disruptive Influences:

Inflation,

24X7 expectations,

All digital conversion (rights mgmt),

Federated searching,

Visualization assistance,

Immediate linking to fulltext/images,

Knowledge Management skills (personal and organizational sharing),

Media-blind access and preservation,

Multiple formats and platforms (mobile),

Licensing (consortial and stand-alone),

On-demand patron ordering,

Non-peer-reviewed materials,

Data sets (GIS, e-science, lit mining),

Competition (Google, ProQuest)

Local Decisions:

Develop expertise or Outsource?

Maintain subject specialists or vendor profiles?

Technology support with IT collaboration?

Customize or shared services?

Expose special collections?

Scholarly Communications support

(NIH compliance, Open Access, local dbs)

Organizational Issues:

space and appropriate space for new behaviors,

dedicated budget formula for existing and expanding research domains,

early involvement in plans for curriculum modifications,

technical support for multi-media,

commitment to course-integrated Information Fluency modules,

Information Lifecycle roles and responsibilities approach,

infrastructure for Records Management (archives, e-portfolios, IR)

Future:

New Service Areas

Push technologies

RSS channels through portals

autoalert saved strategy services

Embedded Support

in classrooms, labs, admin offices

Institutional Repository

Scholarly Communications assistance

Remote Access

presence is everything (Facebook, Second Life, etc)

re-direct rather than re-create in each platform.

Future Scenario:

Consortial purchasing, access and preservation,

Local databases of rare and locally produced material,

Self-help for basics with in-depth assistance,

Knowledge Management support/instruction,

Competitive Advantage purpose,

Collaborations on Information Lifecycle concerns