Mental Health Helplines and Support

Mental Health Helplines and Support


• Mental Health Crisis Helpline (Surrey and Borders Partnership NHS Foundation Trust): 0300 456 8342

SMS text line for deaf and hard of hearing: 07717 989 8342

SMS text relay: 18001 0300 456 8342

Service operates 5.00pm - 9.00am, Monday to Friday, with 24-hour cover at weekends including Bank Holidays. If the lines are engaged your call will be diverted to an answerphone, on which will enable you to leave your contact details and someone will call you back within 30 minutes

• NHS Tel: 111 - please contact for emergencies, or to discuss COVID-19 concerns that are less urgent than 999

• Samaritans: provides 24-hour emotional support: Tel: 116 123 (UK) (free number)

• Sane Emotional Support: provides crisis support. Helpline 0845 767 8000 (6pm to 11pm seven days a week) for young people age 16 and over

• Papyrus: Offers advice and support for young people, parents and friends. Monday to Friday 10.00am –5.00pm and 7.00pm – 10.00pm. Saturdays 2.00pm – 5.00pm. Website: www.papyrus-uk.org

• HOPELineUK: Tel: 0800 068 41 41 or text: 07786 209697

• SHOUT: Crisis text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. Text SHOUT to 85258