Welcome To Mercy.com Health Portal

The mercy health is largest health care organization which was founded for making every patient life easier and better. The goal of the mercy health care is to deliver high quality care for their patients.

The largest healthcare organization in the Ohio and Also it non-profit healthcare organization in the united states, they will always provide the better service to their patients.

With mind the goal of establishing the mercy health services will reduce selection and succeeding at top quality performance comparing to other medical institutions. 

Mercy health always improves the quality and safety measures by following few  strategies.

The mercy health always monitor their success in national level recognized standards of excellence. such as the proof of the treatments which are suggested for avoiding the infections which caused after surgical and preventing the heart attacks and heart failure

The healthcare institute improvements are based on the innovative number of team works. Our teams will excellence in performance delivers officials and doctors together from all over Mercy Health to achieve the goal in medical emergency and healthcare coordination's.

We have reconsidered medical treatments to make more successful and effective one to improve our ability to improve the safeguard with high-level securities. By using Lean Six Sigma technology we improve our performance techniques.

we have established the institutes and trainings to improve performance of teamwork to provide the safe and secure measures for healthcare organizations.

To help doctors and hospitals with complete range of communication systems and were work together and we provide the complete patient safety program with teamwork.

As a result after the efforts we are ranked top 20 in the national wide in healthcare organizations for quality and effective by truven, As we are a independent healthcare organization company. 

Learn More About Mercy Health Care Services:-

The Mercy Health, Every family of universe will cared by mercy health care organization. The peoples, who cares and support for mercy organization one after other. The Health care organization has a 35,000 employees across the states of Ohio and Kentucky, Mercy is name as a largest health care organization in the united states. We provide almost more than 600 types of care for each member. Our organization provides high-quality kind of care with one goal, which can help our patient to pay their medical bills online using mercy.

How to Make an Appointment with Mercy Health?'

To make an appointment with mercy health you have to check with your mercy's physicians and professionals are available in your city. else you can contact your provider directly to make a appointment schedule and call on your provider number immediately. they can assist you in making an appointment with doctor for you.

How Do I Pay My Bills Online Using Mercy.com/pay-a-bill ?

You can pay your medical bills online by visiting URL mercy.com/pay-a-bill. Please follow the simple steps below carefully.

The patient can pay medical bills online in 2 ways which are paying bills online or by using mobile phone or through mail.

1. Firstly, you have to visit the official website www.mercy.com/pay-a-bill.

2. Once the official page is loaded you will see  2  options there 

• 1.Pay with Mychart

• 2.Pay as a Guest

3. You can select any one of the both suitable option has you prefer. 

4. If you select the first option then you need to enter MyChart username and password 

5. After entering the login credentials you will be redirected to login portal page here you can navigate to "payment" tab section then enter your name, email, phone number and billing address then click on "continue" button to make a payment.

6. By selecting the second option you can pay your bills easily by click on "Pay as Guest".

7. After the "Pay as Guest" page is loaded then you have to enter your account number and Guarantor last name.

8. If you unable lookup your account then try using your date of birth then click on "Look up" button.

9. Once the your account page is loaded you have to navigate to "Payment" tab option 

10. After the payment page is loaded you need to enter the required the details and complete your payment.

By following this method you can pay your medical bills online by using mercy.com/pay-a-bill

How Do I Make an Online Payment?

You can pay your medical bills online quickly by visiting www.mercy.com/pay-a-bill

1. Firstly, Visit the official site by navigating mercy.com/pay-a-bill 

2. After the page is loaded you have to click on "Pay Your Bill Online" tab option.

3. Once the page is opened you can pay your bills online. by following simple way

4. Just you need to look for date of service and your account number from the billing statement.

5. Your online bills are available on your statement. 

6. If your having any issues in a making payment then immediately you have to contact customer support or directly to your medical provider.

What Should I Do If I Disagree With The Charges On Statement?

You can raise a dispute for your account if your charged mistakenly or unauthorized charges.

Anytime you can call our customer support team to resolve your unauthorized charges and also you can discuss with any other quires related to your billing statement , Our Customer team will find the best resolution for you.

Is it Safe To Give My Credit Care Details Through Website Or Phone?

Your medical billing information is protected safely and its our duty to protect your privacy. We provide the best service for our users to meet our legal  responsibilities. This terms will be applied to your medical statements which we protect for services or products we provide to you at our place. Your personal physician should follow our policy for your medical statement. By following the required statements below.

• Your medical information will be protected privately

• We notify you our legal notice explaining about our legal services to protect your sensitive information

• Need to follow the terms and conditions which are stated which are currently applied.

• We will notify you if we failed to update or protect your confidential details.

Also you go through with mercy health's complete privacy policy by clicking here www.mercy.com/patient-resources/notice-of-privacy-practices

What Will Happen If My Personal Or Insurance Details Are Incorrect?

You can also check your personal or insurance information by logging into account. 

If you find any personal or insurance information is incorrect. you can make a changes by logging into your account. just you need an account number and dob to login into your account. then navigate to your account profile tab look for your account information if need you can change it there and you can look your insurance details by clicking on Insurance tab if need you can make a changes if you want.

If you want to correct your personal or insurance information then you have to contact your customer support team by visiting www.mercy.com/pay-a-bill/billing-customer-service. They will listen to your concern and they give you the best resolution for you.

What is Mercy Health MyChart ?

Mychart will help you to manage your healthcare records without any charge, easily customized and you can easily access to your healthcare records securely 24/7hrs. Mercy health can help patients to make an appointment, can view their health records, test results, refillment of their prescription and easily communicate with care team.

For MyChart New Users

The MyChart new users can easily register their account by following simple 3 methods listed below:-

1. Registering Online- At your previous doctor appointment you have been provided with 10-digit activation code. If so you can register by clicking here Register Online. if you don't have a activation code then you no need to worry. because you can still register with MyChart by providing the simple information about you. you can also register without activation code by clicking here "register without activation code"

2. Registering at your healthcare provider office- Registering at your provider office is very simple and easy. you can register your account with your healthcare provider's office in the next upcoming appointment.

3. Registering by using phone- This is the very simple way to register by using your phone. just you need to contact your Mercy Health Chart Helpline at 844-552-4278. 

For MyChart Existing Users:-

If the user has a already existed account can simply login to MyChart account. To access your medical billing statement just click here "Login in to MyChart"

Note:-

if your planning to visit your provider after a long time then you have to update your insurance information. because the insurance valid for 1 year only.  To ensure you have login to your MyChart account to update your insurance details.

How Do I Register With MyChart ?

You can register with MyChart is very simple and easy. Just you need to follow the below steps.

1. Firstly, you have to visit the URL chpepiceweb.health-partners.org/mychart/signup

2. After a MyChart page is loaded you will see a signup for MyChart section.

3. You need to enter your personal information like full name, address, other information like dob, email address, phone number and social security number.

4. After entering all the above details you have to click on "Next" tab button. by doing this your registration process will be completed

5. Finally, you will receive an confirmation email then you have to click on the link to verify your email address.

By following this method you can register your MyChart account successfully.

How Do I Login With MyChart?

After a successful registration you can easily login to your MyChart Portal.

1. To login in to your MyChart Portal you have to visit the URL chpepiceweb.health-partners.org/mychart/Authentication/Login?

2. After the login portal page is loaded you have to enter your MyChart username and password then click on "Sign in" button

3. After you logged in to MyChart Portal you can easily access to your account.

How To Recover Forgotten Username?

You can easily recover your forgotten username by following few steps.

1. First you have to navigate to MyChart login portal page

2. After the login portal page is loaded you have to click on "Forgot username" link.

3. Now, The Recover Your MyChart Username page will be displayed here you have to provide personal information like First and Last Name, SSN and Dob.

4. After entering all the required information you need to click on "Submit" button

5. By following above steps the username will be sent to your registered email address.

6. If you don't remember your any of the information or you do not have a valid email id on a file. then you need to contact your MyChart Customer Helpline at 1-844-552-427. 

7. The customer team will help you to regain your access back to your MyChart account.

How To Reset MyChart Password?

You can easily recover your MyChart password by following few steps.

1. First you have to visit the MyChart login portal page

2. After the login portal page is loaded you have to click on "Forgot Password" link.

3. Once the password reset page is loaded you need to enter certain details here.

4. Please enter your MyChart username, SSN and Date of birth in the given field. 

5. After entering all the above necessary information then click on "Next" button

6. By doing above steps you will receive an password reset link on your email. then you have to click on link to reset your password.

If you do not find any of this details on your statement, you need to contact your MyChart customer support team. they will help you to reset your password easily.

What Are The Benefits Of MyChart:-

There are many benefits provided by MyChart for their users which are as follows:-

MyChart is online medical portal which is used to pay your medical bills online. This MyChart provides the best advantage is you can complete your (e-visit with MyChart) which is an online consultation. which provides you quick and easy access to your healthcare provider who can diagnose you in non-emergency conditions without visiting the store or hospital. Online consultation will be available with only first available physician. The available timing are 7am to 7pm and you must receive a revert with in hour after your submission.

By using Fast Pass You Can Get Treatment You Need More Quickly

With the help Fast Pass you will get the medical care more faster. The MyChart Fast Pass is a waiting list system which allows to keep your appointment in a wait list. With help of this function you will be notified in the earlier if your appointment becomes available to get your medical care more quickly. If there are any cancellation which you have already requested for the earlier appointment. MyChart will help you to send the notification on your email. The first patient will receive the early appointment.

How Can I Schedule an Online Appointment With MyChart

All the Mercy health providers will provide you online scheduling appointment with the help of MyChart. Patient can use MyChart Portal now to schedule or request an online appointment with any Mercy Health provider. For this you need to login to MyChart Portal, after the login page is loaded you have to navigate to "Visits" then select from drop-down Schedule or request an appointment". Now you to select "type of visit" then choose your provider and test center to check your available appointments. if you do not see any available slot which suits you need or you need to schedule with your healthcare provider professionals. instead you can request for an online appointment.

Mercy Health MyChart App is available on Mobile

You can easily access to your health information with help of MyChart App is now more convenient. If your at office or doing some work or heading towards to your physician appointment. The good news is now MyChart is available on Apple IOS and Android. Just you have to download the MyChart Application on your mobile phone. Once the MyChart app is downloaded then you have to open the app and select your healthcare provider and login with your MyChart username and password.

If your facing any trouble in accessing to your mobile app , you have to contact your mercy healthcare Support team.

In emergency condition:-

If you have any medical emergency condition you have to call 911 right away, If non-emergency medical condition you may contact your physician directly.