Virgin Australia Cancellation and Flight Change Policy Info
Virgin Australia Flight Cancellation and Flight Change Policy
Are you looking for a straightforward direct to canceling Virgin Australia bookings? Virgin Australia offers travelers the capacity to cancel flight tickets indeed after checking in. As per Virgin Australia cancellation arrangement, travelers can profit the benefits of different travel administrations with simple discount by canceling their flight ticket. Moreover, cancellation administrations depend on the Virgin Australia admission or ticket type.
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virgin Australia Flight change policy
virgin Australia Flight change
Terms and Conditions for Flight Cancellation
Passengers can cancel their Virgin Australia flight ticket free of charge inside 24 hours of booking.
Passengers with Flexi admission ticket sort can cancel their Virgin Australia flight ticket 2 hours some time recently their flight departure.
With Eco passage sort, travelers can cancel their flight at any time but will not get any refund.
Additionally, travelers voyaging on the Flexibility admission sort can cancel their ticket 24 hours some time recently the flight's planned departure.
After completing the 24-hour flight booking period, you will be required to pay a Virgin Australia flight cancellation charge.
How to Cancel a Virgin Australia Ticket?
Passengers have the advantage of being able to easily cancel their flights in accordance with Virgin Australia's cancellation policy. You can easily fill out the Virgin Australia cancellation form online. Moreover, the cancellation process is very easy and can be done in three different ways as per your convenience.
Online via the website.
Offline via phone call.
At the airport.
Online
First, visit the official Virgin Australia website or open the mobile app.
Second, fill in the traveler details such as user ID and password.
Third, head to the “My Bookings” section of the website.
Then choose the flight booking you wish to cancel.
Then confirm your cancellation request and your booking will be cancelled.
Finally, pay the cancellation fee if required under the terms of your fare.
Note: You will receive an email confirming that your ticket has been cancelled and you will receive a refund if you are eligible for a refund under Virgin Australia's refund policy.
Offline
First, call our customer care number to easily cancel your Virgin Australia flight booking.
Second, you will be connected to a Virgin Australia customer service representative and may ask them to cancel your flight ticket.
Find out what refund options are available to you and provide your booking number and passenger details.
Confirm the cancellation of your flight ticket.
Note: If payment is required to process your cancellation, the executive will ask for payment details and when you pay, your cancellation will be confirmed.
At the airport
Travelers can visit the nearest airport ticket office.
Ask the airline executive to cancel your flight ticket or part of your itinerary.
Provide your booking details and previous Virgin Australia ticket.
Virgin Australia Cancellation Fees
Under Virgin Australia’s cancellation policy, the airline offers its customers the ability to avail more flexible services during their flight. However, you will need to pay a cancellation fee to cancel a Virgin Australia flight ticket.
When cancelling a domestic flight, you will need to pay between AUD 80 and AUD 320 per passenger, depending on the type of cancellation fee.
In case of cancelling international flights, passengers will have to pay between AUD 80 and AUD 320 per passenger, depending on the type of cancellation fee.
Virgin Australia’s 24-hour cancellation policy
Passengers can cancel their flight ticket by calling within 24 hours of booking a Virgin Australia flight. Under Virgin Australia’s 24-hour cancellation policy, this is the risk-free period during which you can cancel your ticket regardless of the fare type. You can also get a full refund even for non-refundable ticket types by cancelling a Virgin Australia flight. However, if you cancel your flight ticket after 24 hours, you will have to pay a cancellation fee to Virgin Australia.
Virgin Australia Refund Policy
We all get anxious when we cancel our flight tickets. The refund policy is the most common question when cancelling a flight ticket. Here you will learn all the details of Virgin Australia’s refund policy.
The refund is initiated to the customers’ original payment method once their flight ticket is cancelled.
You can also use the refund or credit within 12 months or 1 year of cancellation.
You will receive a refund for your Virgin Australia flight in your account within 1 to 20 business days.
For an easy refund, you can call to contact and get a refund from Virgin Australia.
In case your flight is delayed or cancelled by Virgin Airlines, you will receive a full refund or free services on an alternative flight.
Virgin Australia Refund Fees
Virgin Australia charges a cancellation fee in several situations when tickets are cancelled before the scheduled departure time of the flight, depending on the type of fare purchased:
Refunding the ticket price if you cancel your flight
Virgin Australia offers both refundable and non-refundable fares. We've outlined how refunds work for each below.
Non-refundable tickets
For non-refundable fares, this typically means that if you cancel your flight, you'll lose the full cost of the ticket. While some airlines will refund the tax portion of your ticket, it's unclear whether Virgin Australia does this.
As with many airlines, you may still be able to get a refund or credit from VA, for example, if you cancel your flight due to an event outside of your control. However, this is at their discretion and they are under no obligation to do so.²
Refundable tickets
For refundable tickets, the amount you receive from Virgin will depend on whether a cancellation penalty applies for the fare type booked.
Add-ons, such as preferred seating fees, are subject to their own terms and conditions and are non-refundable, even if booked with a refundable ticket.³
For tickets, Virgin Australia offers a combination of refunds or credits for cancellations depending on the fare type and may allow you to choose one of these options. Variable fees may also apply depending on your selection. ⁴
For refundable cancellations where no penalty applies, the full fare, including tax, will be refunded. Where a cancellation penalty applies, your refund or credit will be made up of the original ticket price plus tax, less these fees.⁴
A quick word on flight credit with Virgin Australia
Any credit given to you for a cancelled flight booking with Virgin Australia will be stored in your Travel Bank. You can redeem your Travel Bank balance for new bookings made online with Virgin Australia directly or through the Guest Contact Centre.⁶
If you book with a third party, such as a travel agent, they will hold any credit in your name to be used on a future flight booking.
The original fare rules regarding changes and cancellations will apply to the balance and must be redeemed within the stated expiry date.
What else to consider when cancelling flights with Virgin Australia
If you need to cancel a flight with Virgin Australia, we also advise you to keep the following in mind:
Always give the airline as much advance notice as possible about cancellations, as restrictions may apply if made within 24 hours.
Additional penalties may also apply for no-shows, so you should avoid simply not showing up for your flight. Cheaper fares are often more restrictive, so keep this in mind when purchasing if you'd prefer to avoid paying cancellation penalties or losing your refund.
It is recommended that you purchase travel insurance at the same time as booking your trip, as this can help minimize any losses due to unexpected changes to your travel plans.
Domestic flights:
Flexible fares (fully refundable):
Cancellation more than 30 minutes before departure: $85 fee per passenger.
Within 30 minutes of departure: Non-refundable.
Save Lite (cheapest restricted fare):
All cancellations: $99 fee per passenger.
Short-haul international flights:
Flexible fares: $150 cancellation fee per passenger.
Saver fares: $200 cancellation fee per passenger.
Long-haul international flights:
Flexible fares: $300 cancellation fee per passenger.
Saver fares: $350 cancellation fee per passenger.
Other important notes:
If you do not show up for your flight (no-show), your ticket will be forfeited and no changes or refunds will be allowed.
Changes to flight details after booking also incur a change fee, in addition to the cancellation fee.
What should you know about Virgin Australia flight change?
You should be aware of Virgin Australia's ticket change rules, as unexpected situations may force you to reschedule or cancel your travel plans. To avoid last-minute hassles, check out the points below.
Virgin Australia allows you to change your flight free of charge, if you request it within 24 hours of booking.
Virgin Australia flight change is subject to specific terms and conditions.
You are entitled to request a travel credit or refund if airlines reschedule your travel plans.
Under Virgin Australia flight change rules, you can use your travel credit points for future bookings.
You will be responsible for the fare difference and Virgin Australia flight change fee, if the cost of your new flight is higher than the original flight.
You will need to contact an airline agent if you are traveling with a large group.
Both online and offline, both options are available for flight change.
Virgin Australia change booking is subject to additional fees. If you don't know, find out how to change your flight on Virgin Australia Airlines.
How do I request a Virgin Australia flight change?
You can easily change your flight by following these simple steps. Access Virgin Australia Manage Booking Online to modify your travel plans, select seats or add extra services effortlessly.
Follow the steps below to change your flight seamlessly.
1. Change Virgin Australia flight via the website:
First, you will need to visit the Virgin Australia website.
Go to the "Manage Trip" option and fill in your last name and Virgin Australia ticket number.
Select your booking and search for another flight.
After selecting the "new flight" option, select the class type.
The arrival and departure destinations will appear on the screen if your trip is round trip. After selecting the new departure date and time, press the "Confirm" button.
You will receive a new ticket in your registered email.
2. How to change your Virgin Australia booking by contacting a live agent:
You can change your booking by calling Virgin Australia's customer service department, in accordance with the airline's flight change policy. Provide your Virgin Australia booking number and personal information to the representatives available to change your flight. If it is possible to change your flight, you will be required to pay a flight change fee plus service charges. However, if you wish to avoid the lengthy flight change process, you can call (OTA) and contact a travel agent.
3. At the airport:
You can change or reschedule your flight at an airport help desk or a local office near you.
Remember to bring all necessary documents, including your personal information and Virgin Australia booking number, when making changes to your flight at the ticket counter.
You must bring your boarding pass and any other necessary documentation to the service desk if you need to change your flight.
Inform them of your new travel date.
The staff will let you know if there are any additional flight change fees after processing your information.
4. Connect with Virgin Australia agents:
If you made your booking through an offline source, you can change your flight by contacting a travel agent. You will need to provide a Virgin Australia ticket number and personal information for the flight change. You will need to pay the cost of the flight change if your new flight is more expensive than your old one. You will receive an email from the airline when your flight is changed.
5. Talk to a travel agent:
Under Virgin Australia's flight change policy, you can postpone your Virgin Australia flight by contacting a travel agent or a third party. The airline will not take over your booking if it is made by a third party.
How can I change flights on Virgin Australia through the airport?
If once you arrive at the airport you change your flight due to an unforeseen circumstance, avoid panic and go directly to the ticket counter to request a flight change from any available agent.
Under Virgin Australia's ticket change rules, you must provide your personal information and Virgin Australia ticket number when requesting a flight change.
After obtaining your information, the representative will verify your ticket's eligibility for the flight change.
If your new booking is more expensive than your previous booking, you will be charged the fare difference in addition to the flight change fee.
More information: Virgin Australia Unaccompanied Minor Booking.
Virgin Australia Flight Change Fee
You will pay a cost to Virgin Australia to change your flight if your Virgin Australia airline ticket does not qualify for a free flight change.
If you purchase a more expensive flight than the one you originally booked, you will be charged the fare difference.
You may be eligible to avoid paying the flight change cost if you meet Virgin Australia's 24-hour requirements.
The Virgin Australia flight change fee is $100 and will apply once the 24-hour risk-free period has passed.
You can change your travel plans up to 72 hours before scheduled departure, provided you travel with ticket insurance.
If you wish to change your flight offline, there is a service cost involved, which can range from $50 to $100.
If your flight is international, you will need to pay a Virgin Australia international flight change fee. The fee depends on your route type.
Virgin Australia Flight Change Contact Number
If you contact Virgin Australia Airlines staff, you can change your flight. The airline officials' phone numbers ((800) are different depending on the place of arrival and departure. If you don't know how to change flights on Virgin Australia, don't worry, you can contact a travel agents.
Conclusion
If an unforeseen circumstance arises that requires you to reschedule your flight, you can easily do so with Virgin Australia's flight change rules. You will be charged a fee if you do not qualify for a free change. With the help of Virgin Australia's managed booking option, you can change the date of your flight. You will be charged the fare difference and the change fee if the cost of your new flight is higher than the cost of the old one. For any changes to your travel plans, simply call Virgin Australia's flight change services at for quick assistance.
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