Ledger Live Not Working : Most Secure Crypto Wallet App
Ledger live not working- Troubleshooting the issue on Windows and Mac
Ledger Live is one of the most essential as well as recommended software apps that you must have on your device if you are planning to start your journey with the Trezor hardware wallet. Well, with this software by your side, you can easily have access to the crypto assets that you're going to store on your Ledger device, manage those assets the way you want, buy crypto, and lastly manage NFTs easily. However, at times, the Ledger Live app may not work and there could be several reasons behind this problem.
Recently, a lot of users reported facing the Ledger live not working issue and this has surely contributed to the troubles in their crypto trading life. So, if you are also facing a similar kind of issue with Ledger Live, this post has got you covered.
Why won't my Ledger Live open or work properly?
As said above, there could be several reasons why Ledger Live may not work properly or won't even open at all. So, here we will take a dig at the factors responsible for this issue so that you can try to find out what is actually causing the problem with Ledger Live:
There could be some issue with the USB cable that connects your Ledger device with Ledger Live
You might be using an antivirus, firewall, or VPN on the device on which you have installed Ledger Live
You might have blacklisted Ledger Live in your anti-virus software or added it to the list of exclusions in Windows Security
The Ledger Live software is outdated
Your device is using an outdated firmware
Lastly, there could be some issues related to the internet
Fix Ledger Live not working on Windows 10 and Mac
If you are using any of the versions of Ledger device including Ledger Nano X, Ledger Stax, or Ledger Nano S, you need to make sure that Ledger Live works properly. If the Ledger Live not working issue appears again and again, then you need to try performing a few troubleshooting solutions to get rid of the issue instantly. Here is what you can do:
Close Ledger Live and open it again
If you are on a Windows device, try downloading Microsoft Visual C++ redistributable package
Update Ledger Live to its latest version
Clear the browser cache and cookies and also clear the cache memory of the Ledger Live app
If you are using a VPN, Proxy, or Firewall, then you need to disable them for some time
You can also try to re-install the Ledger Live app via https://www.ledger.com/ledger-live
At times, rebooting your Windows or Mac device also helps in this condition
Check issues with the USB or the USB port
Check the compatibility of the Ledger Live app with your computer (minimum Windows 10 (64-bit) or later, macOS v10. 14, or 64-bit Linux is required to use Ledger Live.
Tips to follow if Ledger not connecting to Ledger live
Is your Ledger hardware not connecting to the Ledger Live app on your device? If yes, then in that case, you need to make sure that a few things are in place. So, these are the things you can try:
Update device drivers: keeping the operating system of your device is always recommended. So, update your Windows or Mac device drivers to their latest version to enjoy the seamless functionality of programs
Fix USB Connection issues: A faulty USB cable is something that disturbs the connection between the Ledger device and Ledger Live. So, replace any damaged USB cables, or make sure that you are plugging it in the right slot
Re-install Ledger Live: When Ledger Live is outdated, you might face an issue connecting it to your Ledger device. Hence, you must re-install Ledger Live via https://www.ledger.com/start
Remove any interferences: If your device has any VPN, anti-virus, or firewall installed on it, then you must take necessary actions to remove those interferences that might be creating a connectivity issue between the Ledger Live app and the Ledger device
Is the Ledger Live not working issue still haunting you? If yes, try finding out a solution in the sections to follow.
Fix Ledger live not updating issue
Instead of automatic updates, you should update the Ledger Live app manually only from their official website. Just make a visit to the https://www.ledger.com/ website, look for the Ledger Live update, and install the update from there. Further, you can connect the Ledger Live app with that of the Ledger wallet device and unlock your wallet with its PIN. If that doesn't help, try this:
Troubleshooting Ledger Live network issues by restarting your computer, updating the Ledger Live app, etc.
Clear cache and cookies memory on your device
Uninstall and re-install the latest Ledger Live file from their official website
Is Ledger Live not working even after that? Try using it after a few minutes
What do I do if Ledger Live not showing correct balance?
Clearing the cache from the Ledger Live app helps a lot in this scenario. All you need to do is:
Open the Ledger Live app > Settings
Navigate to the "General" tab
Change the rate to another provider
Select the "Clear the cache" option
Summing it up
To sum it up, we can say that Ledger Live is surely an essential component that helps us a lot when we plan to make the most out of our Ledger devices. However, if you are experiencing any issues with Ledger Live, refer to the solutions given here.