Why is MetaMask unable to load balance? And how to fix it?
Many errors are faced at the time of executing the transactions on the wallet. And the reason behind facing of those errors are not major. Most of the time they are just common issues. And the errors like MetaMask unable to load balance does not only happen on MetaMask Wallet but on other wallets as well.
But in this content we will only discuss about the reasons and fixes of this error for the MetaMask users.
What are the reason of MetaMask showing 0 ETH?
Not adding of coins under the balance section is the common error that has occurred in almost all of the Wallets. Although these issues could be fixed by executing some of the troubleshooting steps but still it is necessary to know what is the reason behind the problem. If we know the exact cause of the problem, then we can find a solution for it easily. But if the cause is unknown then how do we find the exact solution? In cases like this we can only use the troubleshooting methods and then contact customer care. As per our research given below are some of the reasons of MetaMask unable to load balance:
Because of high traffic the MetaMask is not able to perform properly.
The transaction has not been fully processed.
Your connection is poor and due to which there is an error in displaying correct error.
Fix Metamask Not Showing the Wallet Balance on Extension
Due to some specific reasons the problem of MetaMask unable to load balance occurs. This problem either arises due the server error either from the side of user or from the MetaMask’s server. In this segment, we will guide you with the common fixes that might result in solving your issue. And the said fixes are:
- Try to Restart the Browser
Sometimes restarting your browser can resolve all of your issues. This method generally works in almost all of the cases.
- Update the Browser
Using MetaMask on the outdated Browser can also cause this problem. If you are working on the MetaMask Chrome Extension or on any other browser, then update it.
- Use Another Blockchain network
It is possible that your server might be facing some errors with the MetaMask blockchain network. So, it is recommended that you should try to switch your network. And then check your balance.
Balance not showing on MetaMask app
Those who are using the MetaMask mobile application and then faces an error like MetaMask unable to load balance should execute the steps given below:
Check your internet connection. If your connection is not stable, then switching up the connection might help.
Change your blockchain network and then again switch back to the previous one.
Try to use any other RPC URL of the network you are currently on to an alternative one if it is possible.
Summing it up
We hope that after performing some of the above fixes your issue of MetaMask unable to load balance has been resolved. And if that’s not the case then you should immediately contact the support. But before you decide to contact them check your balance on the block explorer. If there is a difference between both of the balances only then get in touch with the support. Because if the balance matches on both of the platforms then it is possible that your transaction has not yet processed and is in pending.
FAQs
Why is my MetaMask wallet not connecting?
MetaMask Wallet offers an error at the time of using it. Some of the potential reasons for the error could be that you are not connected to the updated version of the MetaMask or the browser you are connected to.
Why is Ethereum not showing up on MetaMask?
The main reason for not showing up the Ethereum on your dashboard account is that the tokens selected are not supported by the current network.
How long does it take for ETH to go into MetaMask?
Usually the transaction processing time is not on MetaMask. It just takes 15-20 seconds. And if there is high load on the site then the time limit could either range from 15-30 minutes to 24 hours. But if after waiting for more than 34 hours the transaction is not processed then contact the customer support team.