FAQ

KKday Marketplace is a platform where KKday gathers high-quality travel suppliers from around the world to jointly provide travel services. Consumers can quickly search for various travel products, consult with merchants in real-time, and easily complete their orders. After becoming a business partner, you can easily open a store on the largest travel e-commerce platform in the world and use the platform's resource system to assist in your digital transformation by providing reservation control, product management, cash flow services and more.

At KKday Marketplace, there are no fees for listing, opening a store, or making a merchant deposit. We only charge a commission when a transaction is successfully completed. This means that you can start selling on our platform with zero upfront costs and focus on your digital transformation without any financial burden.

As long as you are a travel supplier or experience service provider, you can apply to become a Marketplace merchant with legal qualification certificates (such as business registration certificate, travel agency license, relevant insurance certificate, etc.). After the approval, your KKday Marketplace exclusive store will be opened immediately!

You can list travel itineraries and experience services in your own exclusive store, such as: domestic and foreign itineraries, transportation connections, outdoor activities, water sports, hand-made experiences, local culture, massage spa, etc.

No, we focus on the travel experience and service.

In order to list your products on our KKday Marketplace, you will need to prepare the following information: itinerary title, description, pictures, itinerary details, sales plan and pricing, as well as any necessary precautions. If you have the ability to provide your product information in other languages, you can expand your potential customer base to travelers from different countries. Our consultant can assist you with cross-border listing, so that tourists from more countries can discover your products and help you expand your cross-border business opportunities.

KKday Marketplace settles billing on a monthly basis, with slight variations depending on the country. Here is the general process: 

1. On the 3rd of each month, the system sends an account reconciliation notification to your email. 

2. Merchants must log in to the Rezio system to confirm payment by the 10th of each month. 

3. Merchants need to email the Marketplace the invoice or receipt of the total sales amount of the previous month by the 15th of each month. The invoice must be stamped with the company seal. 

4. Payment will be remitted to the merchant's designated account on the 25th of each month. If the 25th falls on a holiday, payment will be postponed to the next working day."

As a Marketplace merchant, you can enjoy the benefits of Rezio Lite, a free version of our system that allows you to easily manage your products and orders. For those who need access to more advanced features, please don't hesitate to contact us.