TechConnect Zoom F.A.Q.

What is Zoom and how can I use it for my class?

Zoom (TechConnect Zoom) is free web conferencing software that all Los Rios faculty have access to. Zoom can be used to:

  1. Deliver live lessons

  2. Record lessons for later viewing

  3. Office hours

  4. Tutoring

Most of the information in this FAQ document is found in the Getting Started Page on the Zoom website.

How do I get an account?

Go tolrccd.zoom.us and select the link Sign in button at the bottom of the window.

I have a “basic” account, but I want the “licensed, educational” account.

The educational license requires Zoom to authorize your status as a Los Rios employee. Contact the district help desk (help@losrios.edu) to do this. This may take up to 2 business days.

I only have 40 min of recording time. What’s with that?

our account hasn’t yet been upgraded to the educational license yet. It will soon!


I don’t have an account set up (or my students don’t have an account), how do I attend someone else’s zoom session?

That’s easy! Just clink on the link provided in the Zoom invite. It will look something like this: https://cccconfer.zoom.us/j/1234567890. Zoom will automatically prompt you to install the Zoom app on your computer (or open Zoom if it is already installed).

How can I (or my students) use Zoom on a mobile device?

There’s an app for Zoom for both iOS and Android devices. These apps allow for you to host meetings from your mobile device, and for students to attend meetings from their mobile devices.

What is the Personal Meeting Room?

Your Zoom account has a personal meeting room with its own phone number. This is a great alternative to having your students call you on your personal phone number. Students can call your Personal ID number or access your meeting room from their App if they want to get in touch with you. If this is something you think you’ll use, be sure to set up your personal meeting room settings and then share the number with your students.

My students can’t hear me.

When you start your zoom meeting, be sure to test your microphone. If you already did that and your students still can’t hear you, go to the bottom toolbar and look at the microphone icon on the far left. If it has a red diagonal line across it, you are muted. Click icon to umnute.

How do I mute my students? How do I unmute students?

Muting is a very useful feature in Zoom meetings with multiple participants. Since meetings can get noisy very fast, it is helpful to have all participants muted until you’re ready for them to speak. Here’s how to mute/unmute all participants.

How do I host a Zoom meeting/session?

You can host a meeting through the Zoom app on your computer or mobile device. If you haven’t used Zoom yet on your computer, go to zoom.us, sign in, and then select “Host a Meeting”. Choose from the options provided (with video, without video, screenshare only). The Zoom app will automatically download and open the meeting.

How do my students access the live Zoom session?

To share your Zoom meeting with your students in advance, use the Schedule A Meeting feature. This will generate a unique web address for that meeting (or you can use your Personal Meeting ID) and will create an invite that can be shared via email or Canvas Announcement. Conveniently, Zoom reminds you when your meeting is about to start. Here’s more information about how to invite others to a meeting.

If you’d like to save a recording of the meeting for students to access later, see How do I record my Zoom meeting? and How do I share the Zoom recording with my students?

How do I access the Controls in my meeting and what do they do?

Here’s an overview of Host Controls. The most important controls in your meeting are going to be the mute/unmute, video on/off, and screen share features. When you share your screen, make sure you only share the application you want them to see, not the whole desktop. That allows you to have other windows (like your email) open in the background and they’ll never see them. The chat is great for students to ask questions without interrupting you, so be sure to check that periodically, too.

How can I see who is attending my live Zoom meeting?

If you want to keep track of which students attended your live meeting, use the Gallery View to display participants. If students are calling in, they may not have an ID you recognize. In that case, you may want to come up with another way for students to sign in: adding their name to chat, sharing a google doc sign in sheet, etc..


How do I share my screen?

Zoom is a great way to host live lectures and record them for later. You can show your PowerPoint presentation or use a digital whiteboard during the Zoom meeting. This is achieved using the Screen Sharing feature.

You can set your meeting to allow only you to share your screen. If you want students to present to you and the class, you can allow them to share their screen.

How do I record my Zoom meeting?

The best part about Zoom (besides screen sharing) is that you can record the meeting to share with those who were unable to attend the live session. We recommend that you record your meeting to the cloud. There are a few different recording formats that you can choose from

Step by step instructions:

  1. Log in to zoom.us and go to your profile

  2. Select “Settings from the left-hand menu

  3. Select “Recordings” from the top menu

  4. Turn on “Cloud Recording” if it is not enabled

  5. Open a Zoom meeting.

  6. Click the “Record” button on the bottom toolbar.

Can I get captions for my live Zoom Meeting or Recording?

If you schedule your meeting in advance and request captions in advance, then you may be able to get a live captioner to caption your meeting in real time. Due to the large volume of demands, it is possible you may have to demonstrate that one or more of your students requires captioning accommodations.

Although not entirely accessible, there are two other options.

  • Set your cloud recording to have an automatic transcript generated. This transcript is saved as an .srt file (captions) and can be either viewed in a window next to the video as it plays or uploaded along with your video to Studio or YouTube.

  • If you already made a cloud recording without the automatic transcript, you can download your recording and upload it to Studio or YouTube. Both of those apps allow you to generate automatic captions.

  • NOTE: in order for these captions to meet accessibility standards, they must be accurate. Automatically generated captions are not accurate. There are ways to edit the automatically generated captions to make them accessible. Please contact the CRC DE team for help with this.


How do I share the Zoom recording with my students?

We recommend recording your meeting to the cloud and then sharing the web address of the cloud recording. That way you don’t have to download the video to your hard drive and then upload it to Canvas.

Step by step instructions:

  1. Log in to zoom.us and go to your profile.

  2. Select “Recordings” from the left-hand menu

  3. Click the share button associated with the recording you’d like to share

  4. Choose the recording link/url (the web address)

  5. Post that link to Canvas

Ideally on a Page or an Announcement with information about the recording and instructions for what to do as they watch the recording.