The Zoom Phone Certified Integrator program allows for trusted voice professionals to become certified in delivering Zoom Phone for a seamless customer experience, ensuring successful adoption and deployment of the platform.

Zoom Phone Certified Integrators can build services around Zoom Phone, providing value-added services to customers such as design, deployment, and management of Zoom's video-first unified communications platform.

Company Requirements

• Minimum 2 years as a Unified Communications Consultant or Integrator

• Minimum 25+ employees*

• Industry certifications**

  • Cisco: Advanced Collaboration Architecture Specialization or better

  • Avaya: Sapphire Partner or better

  • Mitel: Silver Partner or better

  • 8x8: Approved implementation partner

*Exceptions may be made on request-basis.

**Other partner certifications can be considered on an individual case basis. No limit to the number of employees certified.

• Fill out the Company Information sheet

• Submit 5 Customer Testimonials from previous VoIP implementations

• Provide your company logo for the Zoom Partner Locator

Certification Training

• Zoom Phone Sales Specialist: Two Individuals

• Zoom Phone Solutions Engineer: Two individuals

• Zoom Phone Delivery Engineer: Two individuals

• Zoom Phone Project Manager: One individual

Lab/Demo:

• Complete the build-out of a lab or demo environment

• Perform a demo to Zoom

Annual Certification Renewal

To remain certified, the Partner company must complete the following criteria each year before the anniversary of the certification date:

• 10 deal registrations per year. Deals must reach the SFDC Proof stage to qualify.

• 10 demos per year with proof of execution

• All Certified individuals (two Phone Specialists, 2 Solutions Engineers, 2 Delivery Engineers, and 1 Project Manager) must attend at least 4 qualifying training events per year.