dungeoncrawldefender Privacy Policy
YH데이타베이스 (hereinafter, the “Company”) values Users’ personal information and complies with the Personal Information Protection Act and other applicable laws and regulations.
Through this Privacy Policy, the Company explains the purposes for which Users’ personal information is processed and how it is protected.
Announcement date: July 14, 2026
Effective date: July 14, 2026
Version: 1.0
1. Purposes of Processing Personal Information
The Company may process personal information to the extent necessary for the following purposes.
A. Provision of the Game Service
- Identifying Users and game Accounts
- Creating and managing game Accounts
- Saving game progress information
- Managing characters, items, and in-game currency
- Restoring Game Information when a device is changed
- Managing Service usage history
B. Service Operation and Stability
- Identifying game errors and failures
- Improving Service quality
- Detecting abnormal use and misconduct
- Preventing and responding to security incidents
- Checking connection status and the Service usage environment
C. Payment and Refund Processing for Paid Content
- Verifying purchase history
- Granting purchased Content
- Identifying duplicate charges and payment errors
- Processing refunds and withdrawal requests
- Responding to User inquiries related to payment
D. Handling Customer Inquiries
- Reviewing User inquiries
- Verifying ownership of a game Account
- Resolving game use and payment issues
- Providing responses to inquiries
- Handling disputes and complaints
E. Providing Game Operation Notices
- Providing notice of Service maintenance and failures
- Providing notice of important operational matters
- Providing update and event information
- Providing promotional information where the User has consented
2. Categories of Personal Information Processed
The Company may process the following information while providing the Service.
A. Game Account and Service Usage Information
- Game Account identifier
- In-game nickname
- Game progress information
- Information about owned characters, items, and in-game currency
- Rankings, achievements, and play records
- Account linking status
B. Information That May Be Generated During Use of the Service
- Date and time of access
- IP address
- Device model
- Operating system and version
- App version
- Country and language information
- Network status
- Game usage records
- Error and crash records
C. When an External Account Linking Function Is Used
- User identifier issued by the external sign-in provider
- Email address associated with the external account
- Nickname or profile information
- Account linking status
The Company does not directly collect information that the external sign-in provider does not provide to the Company.
D. When Paid Content Is Purchased
- Game Account identifier
- Purchased product information
- Payment date and time
- Payment amount
- Order number
- Purchase receipt
- Purchase token
- App Marketplace Provider used
For payments made through Google Play or Apple App Store, the Company does not directly receive payment method information such as the User’s credit card number or bank account number.
E. When Customer Support Is Used
- Email address
- Game Account identifier
- In-game nickname
- Details of the inquiry
- Device and app information
- Images or files attached by the User
- Purchase receipt for payment-related inquiries
F. When Push Notifications Are Used
- Push notification token
- Game Account identifier
- Notification settings
- Consent status for receiving promotional information
Any category of personal information not actually collected in the Service will be removed from this Privacy Policy after verification.
3. Methods of Collecting Personal Information
The Company may collect personal information through the following methods.
- When the User installs and launches the game
- When the User creates or links a game Account
- Automatically during the User’s use of the game
- When the User purchases Paid Content
- When the User contacts Customer Support
- When the User consents to participate in an event or receive notifications
- When information is provided by a sign-in provider or App Marketplace Provider
4. Processing and Retention Periods
The Company destroys personal information without undue delay when the purpose of processing has been achieved or the retention period has expired.
A. Game Account and Game Progress Information
Retention period:
Until membership withdrawal or account deletion
B. Account Linking Information
Retention period:
Until the external account is unlinked or the Account is deleted
C. Customer Inquiry Records
Retention period:
Three years after completion of the inquiry
D. Consent Records for Marketing and Promotional Information
Retention period:
Until consent is withdrawn or the Account is deleted
E. E-Commerce Records
The following records may be retained separately for certain periods in accordance with applicable laws and regulations.
- Records concerning contracts or withdrawal: five years
- Records concerning payment and supply of Content: five years
- Records concerning consumer complaints or dispute resolution: three years
- Records concerning labeling and advertising: six months
Personal information retained separately pursuant to applicable laws and regulations will not be used for any purpose other than the relevant retention purpose.
5. Personal Information of Children Under the Age of 14
If the Company processes personal information of a child under the age of 14 based on consent, it will verify the consent of the child’s legal representative.
If the Company does not permit Users under the age of 14 to register or link an Account, such Users may not create a member Account or link an external account.
A minor may be required to obtain consent from a legal representative when purchasing Paid Content, in accordance with applicable laws and regulations.
6. Provision of Personal Information to Third Parties
As a general rule, the Company does not provide Users’ personal information to third parties.
However, personal information may be provided in the following cases.
- The User has consented in advance
- There is a specific provision in applicable laws and regulations
- An investigative or administrative authority makes a lawful request in accordance with proper procedures
- There is an imminent threat to the life or physical safety of the User or a third party and prior consent cannot be obtained
If the Company provides a User’s personal information to a third party, it will notify the User in advance of the recipient, purpose of provision, categories of information provided, and retention period, and will obtain any required consent.
7. Outsourcing of Personal Information Processing
The Company may use external services for sign-in, server operation, data storage, error monitoring, push notifications, payment verification, customer support, and other functions necessary to provide the game Service.
The external service providers used in the Service and the current status of personal information processing are under internal review.
If the Company outsources personal information processing to an external business operator, it will disclose the following information in this Privacy Policy.
- Name of the service provider entrusted with personal information processing
- Details of the entrusted processing activities
- Personal information retention and use period
When outsourcing personal information processing, the Company will include the necessary personal information protection requirements in the relevant agreement and will manage and supervise the service provider in accordance with applicable laws and regulations.
This section will be updated to reflect the actual Service environment after verification of the external service providers is completed.
8. Cross-Border Transfer of Personal Information
If the Company uses sign-in, server, data storage, error analysis, push notification, or other external services provided by overseas businesses, personal information may be transferred outside the Republic of Korea.
The external businesses used in the Service and the current status of cross-border transfers are under internal review.
If a cross-border transfer of personal information is confirmed, the Company will disclose the following information in this Privacy Policy and complete the procedures required under applicable laws and regulations.
- Recipient of the personal information
- Country to which the personal information is transferred
- Categories of personal information transferred
- Purpose of the transfer
- Timing and method of the transfer
- Retention and use period
- Method for refusing the transfer and the consequences of refusal
- Contact information of the recipient for privacy inquiries
This section will be updated to reflect the actual Service environment after verification of the external service providers is completed.
9. Procedures and Methods for Destruction of Personal Information
The Company destroys personal information without undue delay when the retention period expires or the purpose of processing has been achieved.
Personal information in electronic file format is deleted using a method that prevents recovery or reproduction.
Personal information recorded on paper is destroyed by shredding or incineration.
Personal information that must be retained pursuant to applicable laws and regulations is stored separately from other personal information and is not used for any purpose other than the applicable retention purpose.
10. Rights of Users and Legal Representatives and How to Exercise Them
A User or legal representative may request that the Company take any of the following actions.
- Access to personal information
- Correction of personal information
- Deletion of personal information
- Suspension of personal information processing
- Withdrawal of consent to the collection and use of personal information
- Withdrawal of consent to receive promotional information
- Membership withdrawal and account deletion
Users may exercise these rights through in-game settings or the account management function, or by contacting Customer Support by email.
Customer Support email:
gteam@yhdatabase.com
The Company may verify whether the requesting party is the User or a lawful representative to the extent necessary to prevent account theft or deletion of another person’s personal information.
11. Information That May Be Automatically Generated or Collected
The following information may be automatically generated or collected during use of the Service.
- IP address
- Date and time of access
- Device model
- Operating system and version
- App version
- Country and language information
- Game usage records
- Error and crash records
- Network status
- Push notification token
- Advertising identifier
If the Company does not use advertising or personalized advertising functions, it will not collect an advertising identifier and the related statement will be removed from this Privacy Policy.
If advertising functions are used, Users may delete the advertising identifier or limit personalized advertising in the device settings.
12. Measures to Protect Personal Information
The Company implements the following safeguards to securely manage Users’ personal information.
- Minimizing personal information access privileges
- Managing and training personnel who handle personal information
- Encrypting passwords and other important information
- Controlling access to personal information processing systems
- Implementing security measures to prevent malicious software and hacking
- Retaining access logs and preventing alteration or falsification
- Operating procedures for responding to personal information breaches and security incidents
13. Privacy Officer and Contact Information
The Company designates the following Privacy Officer to handle inquiries, complaints, and requests for redress relating to personal information processing.
Privacy Officer: 최대룡
Position: Representative
Department: Privacy Protection
Email: gteam@yhdatabase.com
Company name: YH데이타베이스
Business registration number: 513-81-41016
Address: 대구광역시 수성구 알파시티1로31길 28
Users may contact the Privacy Officer regarding privacy-related matters arising from use of the Service.
14. Amendments to This Privacy Policy
The Company may amend this Privacy Policy if applicable laws and regulations, Service content, or personal information processing practices change.
If this Privacy Policy is amended, the Company will provide notice of the effective date and material changes through an in-game notice or the official webpage.
If an amendment materially affects Users’ rights, the Company will provide separate notice using an appropriate method.
Supplementary Provision
This Privacy Policy takes effect on July 14, 2026.
Company Information
Company name: YH데이타베이스
Representative: 최대룡
Business registration number: 513-81-41016
Address: 대구광역시 수성구 알파시티1로31길 28
Customer Support email: gteam@yhdatabase.com