Privacy Policy

Effective date: March 5, 2026

X-cargo ("Service Provider", "we", "our", or "us") built the Tre-go mobile application (the "Application") as a free service. This page informs users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Application.

By using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

The Application may collect certain information to provide and improve our services. This information may include:

Personal Information

We may collect personal information that you provide directly when using the Application, including but not limited to:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Account credentials
  
  

• User role or profile information
  
  

This information is used to create and manage your account and to provide access to the Application's services.

Device Information

We may automatically collect certain information about the device you use to access the Application, including:

• Device model
  
  

• Operating system version
  
  

• Unique device identifiers
  
  

• IP address
  
  

• App usage information
  
  

This information helps us improve the performance, stability, and security of the Application.

Location Information

The Application may request access to your device's location (GPS) to enable core functionality of the service.

Location information may be used for purposes such as:

• Operational services within the Application
  
  

• Service optimization
  
  

• Improving user experience
  
  

Location data is only used when necessary to provide Application features.

Camera Access

The Application may request access to the device camera to enable features that require capturing images or scanning elements within the Application.

Camera access is used only for the intended functionality within the app.

Phone Permissions

The Application may request phone-related permissions to help ensure proper functionality and communication within the service.

These permissions are used solely to support application features.

Artificial Intelligence (AI)

The Application may incorporate Artificial Intelligence (AI) technologies to provide certain features or services.

AI may be used to:

• Process information
  
  

• Enhance application functionality
  
  

• Improve the user experience
  
  

Any AI usage is implemented in accordance with applicable data protection laws.

How We Use Your Information

We use collected information to:

• Provide and maintain the Application
  
  

• Authenticate users and manage accounts
  
  

• Improve app functionality and performance
  
  

• Provide support services
  
  

• Ensure security and prevent misuse
  
  

• Comply with legal obligations
  
  

Third-Party Services

The Application may use third-party services that may collect information used to identify you.

These services may include:

Google Play Services

These third-party services have their own privacy policies governing how they use such information.

Data Security

We value your trust in providing your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is completely secure.

We take reasonable steps to protect your information against unauthorized access, loss, misuse, or alteration.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

The Application is not intended for children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13. If we discover that a child has provided personal information, we will immediately delete such information from our servers.

If you are a parent or guardian and you are aware that your child has provided personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Therefore, you are advised to review this page periodically for any changes.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us:

Email: julian-desarrollo@x-cargo.co