Microsoft teams is a freely available application you can use to attend meetings with WCCS staff without necessarily needing to create an account.
Please note: Meeting with WCCS Staff on Teams will not work using your child's student account as one on one meetings between Staff accounts and Student accounts are disabled for security reasons. To address this, you can either not sign in and join meetings as a guest or login using an account you already have.
Below are instructions on how to install Microsoft Teams on your device and attend a meeting.
If you have difficulties with connecting to Microsoft Teams you need to email helpdesk@wccs.nsw.edu.au explaining the issue.
Open a web browser on the Windows device you want to install Teams in (Google Chrome is recommended) and go to the website: https://www.microsoft.com/en-au/microsoft-teams/download-app
Press 'Download for desktop'.
Press 'Download Teams'.
A window will open asking you where you want to save the Teams installer file. Navigate to somewhere you want to save it such as 'Downloads' and press 'Save'.
Go back to your browser where you will find the file listed the bottom of the tab. Click on the down arrow and then press 'Open'.
After a few moments the following window should open. Any Microsoft accounts you have used on the device may be listed here. You can choose to sign in using one of them if you wish. Alternatively you can press the 'X' in the top right corner if you want to join the meeting as a 'Guest' which does not require a Teams account.
When it is time for you to join the meeting, locate the link you have been sent. It will most likely be in an email sent by the WCCS Staff member who is organising the meeting. Press the link. This will open a window in your default web browser. You will see a message asking if you would like to open teams. Press 'Open Microsoft Teams'.
Teams will open. If you have not signed in with an account, you will be able to choose a name for yourself. Please use your real name as this will help the WCCS Staff member identify you and admit you to the meeting.
From this screen you can also choose whether your camera and microphone will be enabled when you join the meeting. You can enable these from within the meeting as well.
Lastly, when you are ready you can press 'Join now'.
Open a web browser on the Mac device you want to install Teams in and go to the website: https://www.microsoft.com/en-au/microsoft-teams/download-app
Press 'Download Teams'.
Run the installer file after it has finished downloading.
Continue through the installation prompts.
If prompted, enter your Mac's administrator details.
Once the installation is complete, you can open the Teams application and sign in if you already have an account. If you do not sign in, you will still be able to join meetings as a guest once the meeting organiser has sent you an invitation link.
Microsoft Teams can be downloaded as an App from the apple App store or Google Play store. Once the app is downloaded, you can join a Teams meeting from that device without needing an account so long as you have been send a link for the meeting.
Teams on the Apple App Store
Teams on the Google Play Store
After you have installed the app on your device, click on the link sent to you by the meeting organiser. This will open up the teams App.
Select 'Join as a guest' and then when prompted enter your display name for the meeting. Ensure this is your real name so the meeting organiser can identify you. Lastly, press 'Join meeting'.