2. Warehouse Damaged Unit

• Reports > Fulfillment > Inventory Adjustments > Damaged inventory

  • https://sellercentral.amazon.com/gp/ssof/reports/search.html#recordType=INVENTORY_ADJUSTMENT&orderAscending=1&merchantSku=&shipmentId=&fnSku=X001CSKGA9&asin=&reimbursementId=&orderId=&genericOrderId=&hazmatStatus=&problemType=ALL_DEFECT_TYPES&startDate=7%2F26%2F17&endDate=3%2F10%2F18&startMonth=&startYear=&endMonth=&endYear=&fromDate=07%2F26%2F2017&toDate=03%2F10%2F2018&eventDateOption=0&eventMonthOption=3&inventoryAdjustmentReasonGroup=Damaged

After compiling all the data - create a case to Amazon for the balanced reimbursement:

Example Case ID: 4982364281

3. Lost units in warehouse

• Reports > Fulfillment > Inventory Adjustments > search Lost inventory

  • https://sellercentral.amazon.com/gp/ssof/reports/search.html#orderAscending=1&recordType=INVENTORY_ADJUSTMENT&noResultType=&merchantSku=&fnSku=X001C1HX4N&FnSkuXORMSku=&reimbursementId=&orderId=&genericOrderId=&asin=&lpn=&shipmentId=&problemType=ALL_DEFECT_TYPES&hazmatStatus=&inventoryEventTransactionType=&inventoryAdjustmentReasonGroup=Lost&eventDateOption=0&fromDate=04%2F06%2F2017&toDate=03%2F24%2F2018&startDate=4%2F6%2F17&endDate=3%2F24%2F18&fromMonth=4&fromYear=2017&toMonth=4&toYear=2017&startMonth=&startYear=&endMonth=&endYear=

• Reports > Fulfillment > Inventory Adjustments > search Found inventory

  • https://sellercentral.amazon.com/gp/ssof/reports/search.html#orderAscending=1&recordType=INVENTORY_ADJUSTMENT&noResultType=&merchantSku=&fnSku=X001C1HX4N&FnSkuXORMSku=&reimbursementId=&orderId=&genericOrderId=&asin=&lpn=&shipmentId=&problemType=ALL_DEFECT_TYPES&hazmatStatus=&inventoryEventTransactionType=&inventoryAdjustmentReasonGroup=Found&eventDateOption=0&fromDate=04%2F06%2F2017&toDate=03%2F24%2F2018&startDate=4%2F6%2F17&endDate=3%2F24%2F18&fromMonth=4&fromYear=2017&toMonth=4&toYear=2017&startMonth=&startYear=&endMonth=&endYear=

• Reports > Fulfillment >Reimbursement > search the SKU

  • https://sellercentral.amazon.com/gp/ssof/reports/search.html#orderAscending=1&recordType=REIMBURSEMENTS&noResultType=&merchantSku=&fnSku=X001C1HX4N&FnSkuXORMSku=&reimbursementId=&orderId=&genericOrderId=&asin=&lpn=&shipmentId=&problemType=ALL_DEFECT_TYPES&hazmatStatus=&inventoryEventTransactionType=&inventoryAdjustmentReasonGroup=Found&eventDateOption=0&fromDate=04%2F06%2F2017&toDate=03%2F24%2F2018&startDate=4%2F6%2F17&endDate=3%2F24%2F18&fromMonth=4&fromYear=2017&toMonth=4&toYear=2017&startMonth=&startYear=&endMonth=&endYear=

After compiling all the data - create a case to Amazon for the balanced reimbursement:

Example Case ID: 5012114411

4. Manage the reimbursement case in bulk

DESTROYED UNITS

Hi Amazon Support

Kindly you can go through this SKU / ASIN ______________ has Many pieces destroyed. Here is the breakdown of all destroyed quantity.

Date Quantity TransactionID FC

20 January 2018 1 9117626868 BTS2

We never asked these pieces to get destroyed so please reimburse us https://sellercentral.amazon.co.uk/gp/ssof/reports/search.html#orderAscending=&recordType=INVENTORY_ADJUSTMENT&noResultType=&merchantSku=PP-HTWQ-OQIK&fnSku=&FnSkuXORMSku=&reimbursementId=&orderId=&genericOrderId=&asin=&lpn=&shipmentId=&hazmatStatus=&inventoryEventTransactionType=&inventoryAdjustmentReasonGroup=Destroyed&eventDateOption=365&fromDate=dd%2Fmm%2Fyyyy&toDate=dd%2Fmm%2Fyyyy&startDate=&endDate=&fromMonth=1&fromYear=2018&toMonth=1&toYear=2018&startMonth=&startYear=&endMonth=&endYear=

Thank you very much for your prompt response.

Damaged Unit

Hello,

I see on FNSKU B074SK6YYR, Many pieces have been damaged in Amazon's warehouse. Here is the breakdown of all destroyed quantity.

Transaction ID

40810064136

40650407136

39597637136

https://sellercentral.amazon.co.uk/gp/ssof/reports/search.html#orderAscending=&recordType=INVENTORY_ADJUSTMENT&noResultType=&merchantSku=RingDBA18VUK&fnSku=&FnSkuXORMSku=&reimbursementId=&orderId=&genericOrderId=&asin=&lpn=&shipmentId=&hazmatStatus=&inventoryEventTransactionType=&inventoryAdjustmentReasonGroup=Damaged&eventDateOption=365&fromDate=dd%2Fmm%2Fyyyy&toDate=dd%2Fmm%2Fyyyy&startDate=&endDate=&fromMonth=1&fromYear=2018&toMonth=1&toYear=2018&startMonth=&startYear=&endMonth=&endYear=

Please look into this.

Thank you for your time and consideration.

ASIN/SKU or FN SKU (optional): B074SK6YYR