Get Tech Help!

For the quickest response.

  1. Log a ticket directly into the Help Ticket System.

  2. Send or forward an email to helpdesk@walpole.k12.ma.us

Important: whatever method you choose, you will need to supply us with these key pieces of information, Your Name, Your Building, A clear, complete description of the problem including information about the equipment being used and any error messages.

WORK FROM HOME FAQs

Staff WiFi for Personal Devices:

Permanent Walpole Public School staff with a valid district-issued email address may connect their personal devices to the wireless network WPSWireless, use your network (PC) login credentials when prompted.

Temporary Guest logins for outside presenters may be requested from the school secretary. Students do not have access to our wireless network during school hours.

The Acceptable Use Policy remains in effect.

Click here for additional information

Resources from Nov 3rd PD Day

WPS Help Knowledge Base

The WPS Help Desk ticketing system also has a knowledge base of solutions to common tech issues. Click the link below to review some of the solutions to tech issues. You may be asked to sign in to the ticketing system after clicking the link.
WPS Help Desk Knowledge Base

Baseline Edge How To Videos

This a Youtube playlist of quick "How To" help videos for Baseline Edge. If you would like to see the menu of all of the videos, click on the menu icon in the top right hand corner of the video screen or use the link below.

Baseline Edge How To Videos