In general, risk is the chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard. In finance, risk is the probability that actual returns will differ from expected returns. In project management, risk is any unexpected or uncertain event or condition that can affect your project either for better or for worse.
Project risk management is the set of processes a company implements to protect the project from possible threats and to take advantage of opportunities. According to the PMBOK® Guide, risk management is defined as the “systematic process of identifying, analyzing, and responding to project risks.”
Risk management allows the project manager to:
Identify events that are undesired (threats) or desired (opportunities).
Understand the impacts of these on a project’s objectives.
Work to reduce the negative effects or increase the beneficial effects.
One key point to consider is that in many sectors today, risk management has become a regulatory requirement, and several standards now exist (e.g. ISO 31000). It must therefore be considered in the organizational strategy and as part of all activities.
Finally, a robust risk management process is an important tool for project managers and should be implemented from the start of a project. It allows project managers to identify and characterize risks for a more informed view of the project, accommodate for the cost of risks early on, and also guide decision-making throughout the life of the project.
Positive risks are all those events beyond the company’s control that can help the company generally utilize to reap the benefit of the project.
eg: using a lesser budget to finish the project.
Negative risks are all those possible events that could harm an organization, where we seek to mitigate, prevent, or reduce the extent of that harm.
eg: the project is over budget.
To begin managing risk, it’s necessary to start with a clear and precise definition of what your project has been tasked to deliver. In other words, write a detailed project charter, with project vision, objectives, scope, and deliverables, so that the risks can be identified based on the project objectives at every stage of the project. Then the project manager would want to engage the project team early in identifying any and all risks.
With every risk that has been defined, the project manager needs to log in a risk tracking template to prioritize the level of risk. Then, create a risk management plan to capture the negative and positive impacts each brings toward the project and what actions you will take to deal with them. The project manager needs to set up regular meetings to monitor risk while the project is ongoing.
The first step in the risk management process is to identify all the events that can negatively (risk) or positively (opportunity) affect the objectives of the project milestone and scope. Risk identification is the process of determining which risks may affect the project. These events can be listed in the risk matrix and later be captured in the risk register. Risk or opportunity is characterized by its description, causes, and consequences, qualitative assessment, quantitative assessment, and mitigation plan. It can also be characterized by who is responsible for its action. Each of these characteristics are necessary for risk or opportunity to be valid.
Brainstorming is done with a group of people who focus on the identification of risk for the project.
Strengths and weaknesses are identified for the project and thus, risks are determined.
An interview is conducted with project participants, stakeholders, experts, etc to identify risks.
A team of experts are consulted anonymously. A list of required information is sent to experts, responses are compiled, and results are sent back to them for further review until a consensus is reached.
The tools commonly used for root cause analysis can be very useful for risk identification as well. For example, FMEA, cause and effect diagram, and Pareto charts. Typically, root cause analysis is used after the manifestation of a problem, but also can apply it preventively, taking an impact or risk to be avoided as a starting point.
A Risk Register is a living document that is updated regularly throughout the life cycle of the project. It becomes a part of project documents and is included in the historical records as a reference for future projects.
Risk analysis involves examining how project outcomes and objectives might change due to the impact of the risk event. Once the risks are identified, they are analyzed to identify the qualitative and quantitative impact of the risk on the project so that appropriate steps can be taken to mitigate them. There are two types of risk and opportunity assessments: qualitative and quantitative. A qualitative assessment analyzes the level of criticality based on the event’s probability and impact. A quantitative assessment analyzes the financial and time duration impact or benefit of the event. Both are necessary for a comprehensive evaluation of risks and opportunities.
Qualitative risk analysis is the process of RATING or scoring risk based on a person’s perception of the SEVERITY & LIKELIHOOD of its consequences. The goal of qualitative risk analysis is to come up with a short list of risks that need to be PRIORITIZED above others.
Quantitative risk analysis is the process of CALCULATING risk BASED ON DATA gathered. The goal of quantitative risk ANALYSIS is to further specify HOW MUCH the impact of the RISK COST the business. This is achieved by using what’s already known to predict an outcome.
Difference Between Qualitative & Quantitative Risk Analysis
Qualitative risk analysis is based on a person’s perception.
Qualitative risk analysis, this value is the risk rating or scoring. A risk may be rated “Low” or given a score of 1 to indicate that the risk does not require immediate attention.
Quantitative risk analysis is based on verified and specific data.
In Quantitative risk analysis, the value associated with the risk is often in percentages and indicates the probability of the risk occurring or of it causing a specific negative effect on project objectives.
When To Perform A Qualitative And Quantitative Risk Analysis?
QUALITATIVE risk analysis should be performed when there is a CHANGE in the PERCEPTION of risk and when a new risk has been identified. As a general rule, project managers should always perform qualitative risk analysis at the beginning of every project. Additionally, since performing qualitative risk analysis is relatively EASY, QUICK, and LOW-COST, it can be done at any time during the project or whenever the project manager deems it necessary.
QUANTITATIVE risk analysis should be performed when there is a LARGE AMOUNT OF DATA on the risk and its impact and when qualitative risk analysis NEEDS TO BE VALIDATED. Since performing quantitative risk analysis can be DIFFICULT and TIME-CONSUMING, it is not recommended by most project managers unless the safety of the project relies on precise estimations of risk. Performing quantitative risk analysis may be required by law or by project stakeholders.
Risk Assessment Matrix is a straightforward, easy-to-read visual medium that provides insight into project risks by categorizing them by their likelihood of occurrence and the severity of their impact. A Risk Assessment Matrix is used to:-
Identify potential risks while considering both internal and external factors.
Present complex information in a simplified format to make it easier to assess issues and drive decision-making.
Prioritize project actions and assist in strategic planning.
Provide project members and stakeholders with a snapshot of factors with the potential to affect project outcome.
Risk Response is a process of controlling identification risks. It is the basic step in any risk management process. Risk response strategy is a set of actions to prevent or reduce the likelihood of occurrence or the impact of a risk that needs to be implemented if the risk event occurs. The project team needs to establish a trigger point for implementing action and assigns responsibility (risk owner) for implementation. Risk response also includes a contingency fund to cover implementation costs.
Risks and opportunities and their response plans need to be monitored and controlled. According to PMBOK 6th Edition, Monitoring risks is the process of monitoring the implementation of agreed-upon risk response plans, tracking identified risks, identifying and analyzing new risks, and evaluating risk process effectiveness throughout the project. The frequency of this will depend on the criticality of the risk. Developing a monitoring and control structure will ensure that appropriate risk responses are being actioned.
Risk Reassessment
Risk reassessment in project management involves identifying new risks and reassessing current ones. It also involves closing risks that are outdated and no longer threatening to the project, risk reassessments involve the following activities:
Identifying new risks
Evaluating current risks
Evaluating the risk management processes
Closing risks
Risk Audit
Project teams may have defined risk responses. The question is—“Are the responses effective?” Project managers facilitate risk audits to examine the risk responses' effectiveness and determine whether changes are required. The team also examines the processes to identify, evaluate, respond to, and control risks.
Variance & Trend Analysis
As with many control processes, we now look for variances between the schedule and cost baselines and the actual results. When the variances increase, there is increased uncertainty and risk. It is important to monitor the trends and respond before the situation gets out of hand.
Reserve Analysis
During the cost planning, the contingency and management reserves are added to the project budget as needed. As risks occur, the reserves may decrease. Depending on how your organization handles reserves and your risk management plan, project managers may request more reserves when inadequate.
1. Monitor Agreed-Upon Risk Response Plans
For each risk or set of risks, a response should be planned. Risk owners or their assigned risk action owners execute the plans. Some risks merit an immediate response. For example, if a supplier fails to meet a deadline, the supplies are ordered immediately from another vendor.
2. Track Identified Risks
The project manager uses tools to track the overall project risk and ensure that the project team delivers the project on time, on budget, and in accordance with requirements.
3. Identify and Analyze New Risks
New risks arise over time. Project managers periodically work with their project team to identify new risks. Project managers should identify new risks when key milestones are reached, changes in key team members as well as a major change to the project.
4. Evaluate Risk Process Effectiveness
The risk management process which includes identifying risk, risk assessment and risk response need to be examined for effectiveness. These processes might be modified were necessary to obtain better results.