Privacy Policy for Owvie
Last updated: 02 January 2026
1. Who we are
Owvie is a children’s audio stories app operated by Owvie (“we”, “us”, “our”), based in the United States. This Privacy Policy explains how we handle information when you or your child use our app. Owvie is designed for families and young children. We collect only the minimum information needed to operate the app and we do not use third-party advertising networks.
a) Information you provide to us
Parent or guardian contact details (such as email address or name) when you contact us for support or feedback.
Subscription and purchase information when a parent or guardian completes an in-app purchase through Apple’s App Store.
b) Information collected automatically
When you use Owvie, we may collect:
Basic usage information (for example: which stories are played, how long the app is used, app version, device type).
Diagnostic data such as crash logs and performance information to improve stability and fix bugs.
We do not knowingly collect:
Children’s full names, postal addresses, phone numbers, or precise GPS location.
Photos, videos, contacts, or other content from your device.
Owvie offers optional paid subscriptions using Apple’s in-app purchase system. All payment processing is handled by Apple; we do not receive your full credit card or payment details.
Apple may provide us with limited information about the transaction, such as:
An anonymous transaction identifier
The subscription product purchased
Country or region of purchase
We use this information only to:
Confirm that your subscription is active
Unlock premium content and features in the app
Maintain internal records for customer support and accounting
We may use the information described above to:
Provide, operate and maintain the app and its features
Manage subscriptions and access to content
Improve story recommendations and overall app experience
Monitor performance, fix bugs and prevent misuse
Respond to support requests from parents or guardians
We do not sell personal data and we do not show third-party ads to children.
Owvie is intended to be used by children under the supervision of a parent or guardian. Any purchases or subscription changes must be completed by an adult using their Apple ID.
If we learn that we have collected personal information from a child without verifiable parental consent, we will delete it as soon as reasonably possible. If you believe this has happened, please contact us at support@owvie.com.
We store data only for as long as necessary to:
Provide the service and manage subscriptions
Comply with legal, tax and accounting obligations
Resolve disputes and enforce our agreements
When data is no longer needed, we take reasonable steps to delete or anonymize it.
We may use third-party analytics and crash-reporting tools (for example, mobile analytics or crash-logging services) to understand how the app is used and to improve stability and performance. These services may collect aggregated or device-level information, but they are contractually prohibited from using this data for their own advertising purposes.
We use reasonable technical and organizational measures to protect the information we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you are located, your information may be processed on servers located outside your country of residence, including the United States. We will take appropriate steps to ensure that any such transfers comply with applicable data protection laws.
As a parent or guardian, you may:
Request access to the information we hold about you or your child
Ask us to correct or delete that information where legally possible
Withdraw your consent for certain types of data use
To exercise these rights, please contact us at support@owvie.com.
You can also manage or cancel your Owvie subscription at any time in your Apple ID account settings.
We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review the policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact:
Owvie
Email: support@owvie.com