Privacy Policy
ZIPO (“we” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“ZIPO”) available on the Google Play Store. By using this application, you consent to the practices described in this Privacy Policy.
1. Information We Collect
When you use this application, we may collect the following types of information:
Personal Information: Such as your name, email address, or account details (only if you voluntarily provide this, such as when registering or requesting support).
Usage Data: Information about how you interact with the application, such as features used, session duration, and crash reports (via tools like Firebase Crashlytics).
Device Information: This includes device model, operating system version, unique device identifiers (such as Android Advertising ID), and IP address.
Media and Files: If the application requires storage access for features like saving or loading "ZIPO" projects, we will request permission to access your media in accordance with Google Play’s Permissions Policy.
2. How We Use Your Information
We use the collected information to:
Maintain and improve the functionality of the application.
Personalize the user experience.
Respond to customer support inquiries.
Monitor for fraudulent activity or security threats.
Comply with legal obligations and Google Play Developer policies.
3. How We Share Information
We do not sell or rent your personal information to third parties. We share information only:
With Service Providers (e.g., Google Analytics for Firebase, cloud hosting) to help operate the app.
As required by law or to protect our legal rights.
In the event of a merger or sale of assets, provided the receiving party upholds this policy.
4. Data Storage and Security
We implement industry-standard security measures to protect your data. However, please be aware that no method of electronic transmission or storage is 100% secure.
5. Your Privacy Rights (GDPR/CCPA/LGPD)
Depending on your residency, you may have the right to:
Access, update, or delete your personal data.
Request a copy of your data in a portable format.
Withdraw consent at any time.
To exercise these rights, please contact us at the email provided in Section 9.
6. Children's Privacy
ZIPO is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We comply with the Children's Online Privacy Protection Act (COPPA) and Google Play’s Families Policy. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it immediately.
7. Third-Party Services and SDKs
This app may use third-party SDKs for analytics or advertising (e.g., AdMob, Firebase). These providers may collect information sent by your device. We recommend reviewing their respective privacy policies. We ensure all third-party providers comply with Google Play’s data protection requirements.
8. Google Play Billing and Refund Data
In compliance with the Google Play Billing System policies, when you request a refund or a subscription status change occurs, we may process transaction-related data provided by Google. This data is used solely to manage your access to premium features and to verify the validity of refund requests. We do not store your credit card or financial payment details; these are handled exclusively by Google Play.
9. Contact Us
If you have any questions or wish to request the deletion of your data, please contact us:
Email: octopusgames888@gmail.com
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by updating the "Effective Date" at the top of this policy or via an in-app notice.