Here is the Privacy Policy for the Zestye Rider application:
Effective Date: 29/01/2025
Welcome to Zestye Rider! At Zestye ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Zestye Rider mobile application (“App”) and website https://zestyefood.com.
By using the Zestye Rider App, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
We collect various types of information, including:
Name, phone number, email address
Profile photo and government-issued ID for verification
Vehicle details, license, and insurance documents
Payment and bank account information for earnings
Real-time GPS location to assign delivery requests and optimize routes
Background location tracking (if permitted) to improve order efficiency
Device model, operating system, IP address, and app activity logs
Crash reports and performance analytics to enhance user experience
Completed delivery history, earnings, and incentive details
We use the information collected to:
✔ Verify and approve rider registrations
✔ Assign delivery requests and optimize routes
✔ Track order progress and provide live updates
✔ Process payments and incentives securely
✔ Enhance app functionality and resolve issues
✔ Ensure compliance with safety and legal requirements
✔ Prevent fraud and unauthorized activity
We do not sell your personal information. However, we may share it with:
Restaurants and customers to facilitate deliveries
Payment processors for secure transactions
Authorities if required by law or for fraud prevention
Insurance providers for accident claims and coverage
In case of mergers, acquisitions, or business transfers
We retain your information for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. After this period, your data is securely deleted or anonymized.
We implement industry-standard security measures to protect your information. However, no system is completely secure, and we encourage riders to maintain strong passwords and report any suspicious activity.
You have the right to:
🔹 Access and update your personal details
🔹 Request deletion of your account and data
🔹 Control location tracking via app settings
🔹 Opt-out of promotional communications
To exercise your rights, please contact us at privacy@zestyefood.com.
Our App may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any data.
Zestye Rider is strictly for individuals 18 years and older. We do not knowingly collect data from minors. If you believe a child has provided their information, please contact us for immediate removal.
We may update this Privacy Policy periodically. Any changes will be posted on our App and Website. Please review this policy regularly for updates.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: privacy@zestyefood.com
🌐 Website: https://zestyefood.com
Thank you for being a part of Zestye Rider! 🚀
Let me know if you need any modifications! 😊