Effective Date: 30 July 2026
Welcome to Zerix. Your privacy and trust are important to us. This Privacy Policy explains how Zerix collects, uses, stores, and protects your information when you use our mobile application and related digital services. By using Zerix, you agree to the practices described in this policy.
To provide our services, we may collect:
Your name or nickname
Email address
Profile photo (if you choose to upload one)
Wallet balance and transaction information
Order and purchase history
Support messages, feedback, and communication records
Device and application information required for security and proper functionality
We collect only the information necessary to operate Zerix and improve your experience.
Your information is used to:
Create and manage your account
Process digital purchases and wallet activities
Provide customer support and respond to requests
Send important service notifications and updates
Improve app performance, stability, and user experience
Detect, prevent, and investigate fraud, abuse, or security issues
Zerix provides a digital wallet for purchasing services available within the application. Please read the following carefully:
Funds added to the Zerix Wallet are intended for use within Zerix services only.
Wallet balances are non-withdrawable and cannot be transferred to a bank account, card, or cash equivalent.
Payments and wallet top-ups are generally considered final and non-refundable, except where a refund is required by applicable law or approved by Zerix after a verified service issue.
Users are responsible for reviewing payment details before confirming a transaction.
By completing a payment, you acknowledge and accept these wallet and payment conditions.
We do not sell your personal information. Information may be shared only with trusted service providers who assist us in operating the application, processing transactions, providing support, or complying with legal obligations. These providers are required to protect your information.
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, misuse, or loss. While no system can guarantee absolute security, we continuously work to maintain a secure environment for our users.
We retain your information only for as long as necessary to provide services, maintain account records, comply with legal obligations, resolve disputes, and enforce our policies. When data is no longer required, it is securely deleted or anonymized where appropriate.
Depending on your location and applicable law, you may have the right to access, update, correct, or request deletion of your personal information. Requests can be submitted through our support contact listed below.
Zerix is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices. Updated versions will be published within the application or on our official policy page, and the effective date will be revised accordingly.
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Zerix Support
Email: zerix.help@gmail.com
Please replace the email address above with your official support email before publishing.
Thank you for choosing Zerix. We are committed to providing a secure, transparent, and reliable digital gaming service experience.