Welcome to Zen Runners V2, a virtual reality multiplayer game inspired by Gorilla Tag. This Privacy Policy explains how we collect, use, store, and protect your information when you play our game on the Meta Quest platform.
By downloading or using Zen Runners V2, you agree to the practices described in this Privacy Policy.
We only collect information necessary to operate, maintain, and improve the game experience.
Depending on how you access the game, we may collect:
Username / Display Name – Used for multiplayer identification and leaderboards
Platform User ID (Meta ID) – Provided by Meta for authentication
User ID (PlayFab ID) – Used for account management and cloud data storage
Age Group (if provided by platform) – Used for compliance and matchmaking
We do not collect real names unless voluntarily provided through support.
To improve the experience and maintain fair gameplay, we may collect:
Match statistics and progression data
Cosmetic unlocks and inventory
Session duration and feature usage
In-game purchases (processed through Meta)
Anti-cheat or moderation flags
We may collect limited technical information such as:
Device type (Meta Quest model)
Operating system version
Crash logs and error reports
General region (country-level only)
IP address (used temporarily for networking and security)
This information is used strictly for security, optimization, and troubleshooting.
Your information is used to:
Provide multiplayer services
Save progress and cloud data
Improve performance and stability
Prevent cheating and abuse
Respond to support requests
Comply with legal obligations
We do not sell personal data to third parties.
We use trusted third-party services to operate the game:
We use PlayFab (a Microsoft service) for backend data storage, authentication, and player data management.
PlayFab Privacy Policy: https://playfab.com/privacy
We use Photon Engine for multiplayer networking services.
Photon Privacy Policy: https://www.photonengine.com/en-US/PrivacyPolicy
The game operates on the Meta Quest platform and may rely on Meta account services.
Meta Privacy Policy: https://www.meta.com/legal/privacy-policy/
These providers process data according to their own privacy policies.
We implement reasonable technical and organizational safeguards to protect user data, including:
Encrypted data transmission (HTTPS)
Secure backend storage
Access restrictions to authorized personnel only
Regular monitoring for abuse or security threats
While we take reasonable steps to protect data, no system is completely secure.
We retain player data only as long as necessary to:
Maintain your account
Provide gameplay services
Meet legal or platform requirements
If you request account deletion, we will remove or anonymize your personal data where legally permitted.
Depending on your location, you may have rights to:
Request access to your data
Request correction of inaccurate information
Request deletion of your data
Object to certain data processing activities
To make a request, contact us at:
acidauth@gmail.com
Zen Runners V2 is not intended for children under 13 (or the minimum age required in your region).
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.
Parents or guardians may contact us regarding concerns about a minor’s data.
If you access the game outside of the country where our servers are located, your data may be transferred and processed in other countries where our service providers operate.
We may update this Privacy Policy periodically. If significant changes are made, we will:
Update the effective date
Notify users through the game or store page when required
Continued use of the game after changes means you accept the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact:
FLARETEAM
Email: dafryoyo@gmail.com