Zelis Provider Portal

Healthcare providers today need efficient digital tools to streamline payments, manage claims, and access real-time data. The Zelis Provider Portal is designed to offer just that—an all-in-one platform where providers can securely access their client portal to handle important administrative tasks. Whether you're checking claim statuses, retrieving EOPs, or managing payment preferences, the Zelis Provider Portal serves as your central access point.

Why Use the Zelis Client Portal?

Using the client portal from the Zelis Provider Portal allows providers to:

• View and download electronic remittance advice (ERA/EOP)

• Track claims and payment statuses

• Update banking or contact details

• Submit or manage inquiries

• Communicate directly with payer partners

How to Access Your Client Portal from Zelis Provider Portal?

• Step 1: Visit the Official Zelis Provider Portal

  • Go to https://provider.zelis.com using your preferred browser.

• Step 2: Click on “Login”

  • On the homepage, click on the “Login” button, typically found at the top-right corner.

• Step 3: Enter Your Credentials

  • Input your username and password. If you don't have an account yet, click “Register” and complete the sign-up process by providing:

    • NPI or Tax ID

    • Practice details

    • Contact information

• Step 4: Navigate to Your Client Portal Dashboard

  • After logging in, you'll be directed to your personalized Client Portal Dashboard, where you can:

    • Review recent transactions

    • Download EOPs and ERAs

    • Access claim and payment history

• Step 5: Customize and Manage Preferences

  • You can tailor the dashboard layout, notification settings, and report filters based on your practice’s needs.

Troubleshooting Access Issues

If you’re having trouble accessing your client portal:

• Confirm your internet connection is stable

• Make sure your browser is updated

• Clear your cache and cookies

• Use the “Forgot Password” option if needed

• Contact Zelis support at https://www.zelis.com/contact