Zampa Support
If you have any questions or issues with the app Zampa, please contact:
Email: zampa.support@gmail.com
We will respond as soon as possible.
Zampa respects your privacy.
Developer: Igor Pozhar
Contact: zampa.support@gmail.com
The app may collect and store information required for its functionality, including:
email address and authentication identifier;
scanned product barcodes and scan history;
pet profile information, such as name, species, breed, age, weight, sterilization status, allergies, intolerances and health considerations;
favorite products;
pet preferences, weight goals, body condition, activity, feeding information and progress entered for Premium features;
barcodes reported as missing from the database;
voluntary poll responses, including the selected option, country or region, pet type and app version;
app usage and interaction events used to understand and improve features.
This information is used to provide app functionality, synchronize user data, personalize food ratings and recommendations, maintain security and improve the service.
The camera is used to scan product barcodes and photograph ingredient lists for temporary analysis.
Ingredient-list images are processed on the user’s device and are not stored on Zampa’s servers.
When a barcode is scanned, the app may request publicly available product information and images from Open Food Facts or Open Pet Food Facts.
The scanned barcode may be transmitted to these services to locate the corresponding product. Their processing of information is governed by their respective privacy policies.
Participation in polls is voluntary.
Poll responses may be used to improve Zampa and create aggregated market statistics. Only aggregated results that do not identify individual users may be shared, licensed or sold to companies or research partners.
Email addresses, pet names, internal user identifiers and individual responses are not provided to partners.
Zampa may use information from the pet’s profile, including age, weight, sterilization status, allergies, intolerances and health considerations, to provide personalized food ratings and explanations.
Personalized ratings are informational estimates based on available product and pet-profile information. They do not constitute veterinary advice, diagnosis or treatment and should not replace consultation with a veterinarian.
Premium features may process information voluntarily provided about your pet, including ingredient preferences, weight, body condition, activity, feeding information and progress.
This information is used only to provide personalized alerts, weight plans, favorite products, food ratings and recommendations.
Premium subscriptions are purchased and managed through Apple’s App Store.
Apple processes payments and billing information. Zampa does not receive or store payment-card details. The app receives only the subscription status required to activate or restore Premium access.
If enabled, notifications are used for optional reminders, such as weekly pet weigh-ins.
Notifications can be disabled at any time in the app or in iOS Settings.
Zampa uses app analytics to understand how features are used and to improve the app.
Analytics may include technical information and interaction events, such as successful or unsuccessful scans, use of temporary analysis, views of personalized ratings, poll interactions and subscription-related events.
Zampa does not use this information for third-party advertising or cross-app tracking.
The app uses third-party services, including:
Firebase services provided by Google for user authentication, cloud data storage, database services and app analytics;
Open Food Facts and Open Pet Food Facts to retrieve publicly available product information and images using scanned barcodes;
Apple services to process and manage Premium subscriptions.
These services may process technical information necessary to provide their functionality according to their respective privacy policies.
Collected information is used only to provide and improve Zampa, personalize its features, maintain security and operate the service.
Personal data is not sold or shared with third parties for advertising or tracking purposes.
Only aggregated information that does not identify individual users may be shared, licensed or sold for research and market-analysis purposes, as described above.
Data is stored only for as long as necessary to provide the app’s functionality and fulfill the purposes described in this policy.
Users can delete their account and associated personal data directly in the app using the Delete Account function. This removes the user’s pet profile, scan history, favorite products and other account-related personal data stored by Zampa.
Aggregated statistics that no longer identify or relate to an individual user may be retained.
Zampa is not intended to knowingly collect personal information from children without the authorization required by applicable law.
If you believe that a child has provided personal information without appropriate authorization, please contact us so that it can be deleted.
This Privacy Policy may be updated when the app’s features or data practices change.
The latest version will be made available through the app or the official support page.
For privacy-related questions or data deletion requests, contact:
zampa.support@gmail.com
Last updated: August 2026