Welcome to Zakatask, operated by Zakatask (Pty) Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Zakatask mobile app, website, or related services.
By using Zakatask, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to help improve your experience and keep the platform secure:
a. Information You Provide
Account details: Name, email address, phone number, password, and profile picture.
Task details: Information you post when creating or applying for tasks (e.g., location, task type, descriptions).
Payment information: Details necessary to process payments through third-party providers (e.g., PayGate, PayFast, or mobile money integrations).
Communication: Messages or chat content exchanged between users in the app.
b. Information Collected Automatically
Device information: Device model, operating system, app version.
Location data: Only when you allow location access — used to show nearby tasks or workers.
Usage data: How you use the app (for analytics and performance improvements).
c. Information from Third Parties
If you log in using social accounts (e.g., Google or Facebook), we may receive basic profile data from those platforms — such as your name and email address.
2. How We Use Your Information
We use your data to:
Provide and improve our services.
Match job posters with nearby taskers.
Facilitate communication between users.
Process secure payments and payouts.
Prevent fraud, spam, or abuse.
Send updates, confirmations, or security alerts. Comply with local laws and regulations. We do not sell your personal data to anyone.
3. Data Sharing
We only share your data in the following situations: With other users: Limited information (like your name, profile, and task details) is shared so tasks can be completed.
With service providers: Such as payment gateways (PayGate, PayFast), analytics, and hosting partners.
When required by law: To comply with legal obligations or protect our users’ safety. All partners are required to handle your information securely and only for agreed purposes.
4. Data Storage and Security
We use secure servers and encryption to protect your data from unauthorized access, loss, or misuse.
Your data may be stored on secure cloud services located inside or outside Botswana, in compliance with data protection standards.
If you delete your account, your profile and data are removed or anonymized within a reasonable time, except where the law requires retention (e.g., payment or fraud records).
5. Your Rights
You have the right to:
Access the information we hold about you.
Request correction or deletion of your data. Withdraw consent for data collection (may affect app functionality).
Contact us for privacy concerns or complaints. To exercise these rights, email: zakatask4@gmail.com
6. Cookies and Tracking
Zakatask may use cookies and similar technologies for analytics and to improve user experience. You can disable cookies through your device settings, but some app features may not function properly.
7. Children’s Privacy
Zakatask is not intended for users under 18 years old. We do not knowingly collect personal data from minors. If this occurs accidentally, contact us immediately to remove the information.
8. Changes to This Policy
We may update this Privacy Policy occasionally.
If we make major changes, we’ll notify users through the app or by email before the new policy takes effect.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: zakatask4@gmail.com