Yumico Driver Privacy Policy

This Privacy Policy describes how Yumico ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of the Yumico Driver app (the "App").

Information We Collect

We collect several types of information from and about you when you use the App:

Account Information: When you register for the App, you provide us with certain personal information, such as your name, phone number, email address, and profile picture.
Location Information: We collect your location information to connect you with delivery requests, track your progress during deliveries, and ensure timely order completion. This information may include your GPS coordinates, as well as information about nearby Wi-Fi networks and cell towers. We may collect location information even when the App is in the background to optimize order assignment and delivery routing.
Order Information: We collect information about the orders you deliver, including the order details, pickup and drop-off locations, and customer information.
Device Information: We collect information about the device you use to access the App, such as the device type, operating system version, unique device identifier, and app version.
Usage Information: We collect information about how you use the App, such as the features you access, the frequency of your use, and the time of day you use the App.

How We Use Your Information

We use the information we collect to:

Facilitate deliveries: We use your location information to connect you with delivery requests, track your progress during deliveries, and ensure timely order completion. Background location access allows for efficient order assignment and routing, ultimately benefiting both drivers and customers. We use order information to provide you with details about the orders you need to deliver.
Provide customer support: We use your information to respond to your inquiries and provide customer support.
Improve the App: We use your information to improve the App, develop new features, and personalize your experience.
Comply with law: We may use your information to comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the App, such as payment processors, background check providers, and map providers. We will only share your information with these third-party service providers to the extent necessary for them to perform their services.

We may also share your information with law enforcement or other government agencies if we are required to do so by law.

Your Choices

You can access and update your account information in the App settings.

You can control your location sharing settings through your device settings. You can choose to allow location access only while the App is in use, or deny access entirely. However, please be aware that denying location access in the background may significantly impact your ability to receive and complete deliveries efficiently.

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect information from children under 18.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

If you have any questions about this Privacy Policy, please contact us at support@yumico.in.