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Yu-Ling Chang, Certified Global Career Development Facilitator (GCDF), is currently a PhD student and Graduate Assistant of Workforce Education and Development with a minor in Counselor Education at Penn State University. She holds a bachelor's degree in Economics and a master's degree in Educational Psychology and Counselling. Before joining Penn State, she had worked for a major think tank in Taiwan for ten years. Her professional experience involves talent assessment, training and development, and financial technology (FinTech) talent cultivation. Her research interest includes converging interdisciplinary knowledge to address real-world human resource development issues, utilizing data and technology to enhance organizational efficiency, and developing innovative methods of workforce analytics to help people actualize their excellence through work.
Education
Education
PhD Student in Workforce Education and Development (WFED) with a minor in Counselor Education at Penn State University, 2019-Present.
MA in Educational Psychology and Counseling from National Taiwan Normal University (NTNU), 2015.
BA in Economics from National Taiwan University (NTU), 2009.
NTU is ranked 66th worldwide in QS World University Rankings 2021.
NTNU is ranked 15th Globally in Education in Times Higher Education 2020.
Career
Career
Professional Experience
Professional Experience
Graduate Assistant in Workforce Education and Development, The Pennsylvania State University, PA, 2019-Present.
Deputy Director of Customer Service, Taiwan Academy of Banking and Finance, 2019.
Project Manager of FIN & TECH Innovation Village/ Financial Training and Development Institute, Taiwan Academy of Banking and Finance, 2018-2019.
Visiting Professor of Chinese Language, Tougaloo College, MS, 2017-2018.
Chinese Teacher, Taiwan Chinese.Net, 2014-Present.
Chinese Teacher, Chinese Associate Academy, 2014-2017.
Project Manager of Overseas Business Development Institute/ Head of International Training Group, Taiwan Academy of Banking and Finance, 2015-2017.
Assistant Project Manager of Proficiency Testing Center/ Head of Testing Grades Management Group, Taiwan Academy of Banking and Finance, 2010-2015.
Business Assistant of Proficiency Testing Center, Taiwan Academy of Banking and Finance, 2009-2010.
Professional Accreditation
Professional Accreditation
Global Career Development Facilitator (GCDF), The National Board for Certified Counselors (NBCC)
Technician for Employment Service, The Ministry of Labor of the Republic of China
Fundamental Human Resource Management Certification, Chinese Human Resource Management Association (CHRMA)
Teacher Certification of Teaching Chinese as a Second/Foreign Language, National Taiwan Normal University
Level 1 of Japanese Language Proficiency (The Highest Level), Japan Educational Exchanges and Services
Structural-Product Sales Personnel, Taiwan Academy of Banking and Finance
Bank Lending Personnel, Taiwan Academy of Banking and Finance
Selected work
Selected work
Poster for 2020 AHRD Conference
Poster for 2020 Graduate Exhibition
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