Privacy Policy 

This Privacy Policy governs your use of yolume.com (the "Website"). It explains how Yolume handles certain information, including your personal information, when you visit, use, or otherwise interact with the Service. It also describes certain legal rights you may have, subject to applicable law, and how you can exercise them. By accessing or using the Service, submitting your personal information to us, or otherwise interacting with Yolume, you agree to the processing and transfer of your personal information in accordance with this Policy. Please read this Policy carefully in its entirety before using the Service. For the purposes of this Policy, "personal information" and/or "personal data" refers to data about identified or identifiable individuals (e.g., name, mobile phone number, email address, etc.). It may also include, where required by applicable law, the scope of the definition provided therein (for example, under (1) relevant U.S. federal or state legislation and/or (2) European Union law). Unless otherwise defined herein, capitalized terms have the meanings assigned to them in the Yolume Terms of Use & Service (the "Terms"). 

1. Personal Data Controller 

TORAVA GROUP LTD, with registered office at: 30 Stamford Street, London, England, SE1 9LQ, will be the controller of your personal data. 

2. What Categories of Personal Data Do We Collect? 

We collect (a) data you provide to us voluntarily (for example, email address, phone number, name, date of birth) and (b) data collected automatically when you use the Website (for example, IP address, device type). 

2.1. Data You Provide to Us 

You provide data about yourself when you register for and/or use the Website (e.g., when you create a user profile ("Profile"), respond to our emails, or report a problem). The data that you give us includes: Profile data. This includes your name, username, date of birth, email address, and phone number. You may also provide your voice and image (in any content you upload) and additional data on your Profile, which may include gender and age, photographs, other personal characteristics, and demographic data. By providing Profile data, you understand and agree that such data may be publicly available. Please do not provide personal data to your Profile that you would not want to be public. 

2.2. Data We Collect Automatically

Data about how you found us. We collect data about your referring URL (i.e., the place on the web where you were when you tapped on our ad). Cookies and similar technologies. As further described in our Cookie Policy, our Website uses cookies that record data about website usage to distinguish you from other users. You can control cookies through your browser settings. Browser and device data. We collect data from or about the devices from which you access the Website, depending on the permissions you've granted. We may associate the data we collect from your different devices to provide consistent services across devices. Examples include language settings, IP address, approximate location, time zone, device type/model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and platform IDs. Advertising identifiers. We also collect your Apple Identifier for Advertising ("IDFA") or Google Advertising ID ("AAID") (depending on your device's operating system). You can typically reset these numbers through your device settings (we do not control this). Transaction data. When you make payments through the Website, you provide financial account data (e.g., card number) to our third‑party service providers. We do not collect or store full card number data, but we may receive card‑related data and transaction details, including date, time, amount, and payment method used. Usage data. We record how you interact with our Website, including features and content you interact with, frequency and duration of use, sections visited, and other interactions. 

3. For What Purposes Do We Process Your Personal Data? 

We process your personal data for the following purposes: 

• To provide services to you. This includes enabling your use of the Website and preventing or addressing errors or technical issues (e.g., authenticating you and authorizing access). 

• To research and analyze your use of the Website. This helps us understand our business and improve, innovate, plan, design, and develop the Website and new products. We may conduct surveys, research, feature testing, and audits/troubleshooting to enhance content and layouts. For example, if certain sections are seldom used, we may focus on improving them. 

• To customize the Website for you. We select available payment processors, and we may use your data to determine eligibility for promotions, sweepstakes, and contests. To process your payments. We use third‑party payment processors to enable payment for paid features of the Website. 

• To enforce the Terms and to prevent, detect, investigate, and resolve disputes and/or remediate malicious activities, fraud, or other cybercrimes; to take legally required actions; or to verify that you are a real person and avoid creation of fake accounts. We may share information with others, including law enforcement agencies, if a dispute arises in connection with the Terms. 

• To communicate with you regarding your use of our Website. We may contact you by email or directly on the Website, including through push notifications. 

• To show and/or send you marketing communications. We may add your email address to our marketing list and send information about the Website, features, offers, promotions, contests, events, or third‑party services that may interest you. You can opt out of commercial emails at any time (unsubscribe). 

• To provide you customer service and support. We may send messages about Website availability/security, payment transactions, order status, legal notices, or other Website‑related information. 

• To personalize our ads. We and our partners may tailor ads and show them to you at relevant times. 

• To comply with legal obligations. We may process, use, or share your data when required by law (e.g., in response to lawful requests from authorities). 

4. Legal Basis for Data Processing 

Where required by law, we provide the legal grounds for use and/or disclosure of personal information: 

A. Consent. Where required by law—as well as in other cases—we handle personal information on the basis of implied or express consent. 

B. Performance of a contract. We process your personal information to: provide services; customize your experience; communicate with you regarding the Service; manage your account; provide customer service and support; and process payments. 

C. Legal compliance. We may need to use and disclose personal information to comply with our legal obligations. 

D. Legitimate interests. For our (or others') legitimate interests—unless overridden by your interests or fundamental rights and freedoms—such as: communicating with you regarding the Service; researching and analyzing your use of the Service; sending marketing communications; personalizing ads; enforcing the Terms; and preventing fraud. 

5. Privacy Rights of Residents of Certain U.S. States 

If you are a resident of a U.S. state with applicable consumer data privacy laws (including, without limitation, California, Colorado, Connecticut, Utah, and Virginia), you may be entitled to specific rights regarding your personal information. Such laws often have applicability thresholds and therefore may not fully apply to Yolume. For more information, please contact us at: support@yolume.com. 

6. Residents of the European Union (EU) and European Economic Area (EEA) 

If you are a resident of a country within the EU or the EEA, the GDPR and other applicable laws may grant specific rights and guarantees with respect to your personal information. For questions or further information, please contact us at: support@yolume.com. 

7. Data Retention 

We retain personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Please note that we have obligations to retain certain data (e.g., to ensure transactions can be processed, settled, refunded, or charged back; to identify fraud; and to comply with anti‑money‑laundering and other laws that apply to us and to our financial service providers). Accordingly, even if you disable/delete your Profile, we may retain certain data to meet our obligations. 

8. With Whom Do We Share Your Personal Data? 

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service, including for the purposes indicated in this Privacy Policy. The types of third parties include, in particular: 

8.1. Service providers. We share personal data with third parties engaged to provide services or perform business functions on our behalf, based on our instructions. These include: 

• cloud storage providers (e.g., Google Cloud Platform, servers.com); 

• data analytics providers (e.g., Meta, Google, Amplitude); 

• marketing partners (e.g., social networks, marketing agencies, email delivery services); 

• payment processing contractors. 

8.2. Law enforcement and public authorities. We may use and disclose personal data to enforce the Terms; protect our rights, privacy, safety, or property (and that of our affiliates, you, or others); and respond to requests from courts, law enforcement, regulators, and other public authorities, or in other cases provided by law. 

8.3. Corporate transactions. We may share information with affiliated entities (e.g., parent or subsidiary) and in connection with corporate transactions, such as a sale of business, divestiture, merger, consolidation, asset sale, or in the event of bankruptcy. 

9. Links to Other Websites and Third‑Party Content 

We may provide links to third‑party websites, services, and applications not operated or controlled by Yolume. This Policy does not apply to the privacy practices of those third parties. Linking does not constitute endorsement, authorization, or affiliation. We encourage you to review the privacy policies of any third‑party services before providing personal information to or through them. 

10. International Data Transfers 

We may transfer personal data to countries other than the country in which the data was originally collected to provide the Website as set forth in the Terms and for the purposes indicated in this Privacy Policy. Where required, we implement appropriate safeguards for such transfers.

11. Changes to This Privacy Policy 

We may update this Policy to reflect changes to our practices. If changes occur, we will post an updated version on the Website and indicate the revision date. In the case of material changes, we may also notify you through the Service or by other available means. 

By continuing to access or use the Service after changes become effective, you agree to be bound by the revised Policy. Please review this Policy periodically to stay up to date. 

12. Age Limitation 

We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at: support@yolume.com. 

13. Privacy Rights 

To be in control of your personal data at Yolume, your rights include, without limitation: 

• Right to know what personal information is collected and to correct inaccurate information. You may review, edit, or change your personal data through your account settings or by emailing us at: support@yolume.com. 

• Right to delete your personal data. You can request erasure of your personal data by emailing us at: support@yolume.com. We will use reasonable efforts to honor your request. In some cases, we may be legally required to retain certain data for a period; we will fulfill your request after meeting such obligations. 

• Right to object to or restrict processing. You can ask us to stop using all or some of your personal data or to limit our use by sending us a request. For example, you can opt out of email marketing or restrict cookies on your device. 

You may submit requests through an authorized agent, subject to verification of the agent's identity, your identity, and the agent's authority to act on your behalf. Depending on applicable law, you may be entitled to additional rights. 

14. How Do We Handle "Do Not Track" Requests? 

Except as otherwise stated in this Privacy Policy, the Website does not support "Do Not Track" requests. To determine whether third‑party services we use honor "Do Not Track," please consult their privacy policies. 

15. Regional Disclosures 

A. EU/UK — GDPR Disclosures 

• Legal bases. We process personal data under Art. 6 GDPR on the following bases: performance of a contract (Art. 6(1)(b)); legal obligation (Art. 6(1)(c)); legitimate interests (Art. 6(1)(f), e.g., product improvement, fraud prevention); and consent (Art. 6(1)(a)) where required (e.g., certain marketing/cookies). Where special categories of personal data are processed, we rely on Art. 9(2) GDPR bases, as applicable 

• Your rights. You have the right to request access, rectification, erasure, restriction, portability, and to object to processing; you may withdraw consent at any time without affecting prior processing. To exercise, email support@yolume.com. You may lodge a complaint with your local supervisory authority. 

• International transfers. When transferring personal data outside the EEA/UK, we use appropriate safeguards, such as Standard Contractual Clauses (and UK IDTA/Addendum) and conduct transfer risk assessments where appropriate. 

• Retention. Personal data is retained only as long as necessary for the purposes collected or as required by law 

• Cookies/consent. In the EU/UK, we use a consent banner; you may adjust preferences at any time via the banner link in the footer. 

B. United States — State Privacy Disclosures (e.g., CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA) 

Scope. This section applies to US residents where state privacy laws grant specific rights. We describe our practices over the past 12 months. 

1. Categories of personal information collected: identifiers (e.g., name, email, IP), commercial information (purchases), internet/usage activity (interactions with our Services), geolocation (approximate), inferences (preferences), and, if you contact support, information you provide. We do not knowingly collect sensitive personal information unless you voluntarily provide it for support. 

2. Purposes of use: to provide Services; customer support; security/fraud prevention; analytics and improvement; and marketing. 

3. Disclosures: We disclose personal information to service providers (hosting, analytics, payments, customer support, email), affiliates, and authorities where legally required. We do not sell personal information for money. We may "share" personal information for cross‑context behavioral advertising (as defined under CPRA) when ad cookies/pixels are enabled. 

4. US privacy rights (vary by state): right to know/access and obtain a portable copy; delete; correct; opt out of (a) sale, (b) sharing for cross‑context behavioral advertising, (c) targeted advertising, and (d) profiling with legal/significant effects; limit use/disclosure of sensitive personal information (if collected); and non‑discrimination for exercising rights. 

How to exercise US rights: email support@yolume.com with "US Privacy Request" in the subject. We will verify your request (e.g., by email verification). Authorized agents may submit on your behalf with proof of authorization. Appeals: If we deny a request, you may appeal by replying to our decision email. Opt‑out mechanisms: Use our "Do Not Sell or Share My Personal Information" link in the Website footer and adjust cookie preferences; we honor Global Privacy Control (GPC) signals where required. Sensitive information: We do not use or disclose sensitive personal information to infer characteristics. Children: We do not have actual knowledge that we sell or share personal information of consumers under 16. US retention: We retain personal information only as reasonably necessary for disclosed purposes or as required by law. 

16. Contact Us 

If you have questions or concerns about this Privacy Policy or our collection, use, or storage of your data, please contact us at: support@yolume.com. 

Controller address: TORAVA GROUP LTD, 30 Stamford Street, London, England, SE1 9LQ