If you want a straightforward open-ear bone-conduction headset for call center work, choose Yistao Gen 2; if you need a headset that also records, translates, and captures images, choose sucegi E12. For a simple listening setup, Yistao puts the emphasis on long playback and two audio modes, while the E12 trades that endurance for extra tools that could be useful around calls and meetings.
• Yistao Gen 2’s biggest strength: Up to 15 hours of listening per charge and up to 60 hours with the case; its trade-off is that it offers no camera, recording, or translation features.
• sucegi E12’s biggest strength: A camera, voice recording, and AI features for translation, meeting notes, and object recognition; its trade-off is a stated 10-hour full-charge listening time.
• Yistao Gen 2 is for: People who want open-ear bone-conduction listening, long intervals between charging, and separate music and reading modes.
• sucegi E12 is for: People who want an open-ear headset combined with recording and AI-assisted features for work or everyday use.
• For a call center: Yistao makes more sense if the priority is extended listening; consider the E12 if its additional recording and translation tools match your workflow.
Yistao Gen 2 is the more focused listening device in this comparison. Its open-ear hook design uses a bone-conduction driver, and its listed Bluetooth version is 6.0. The appeal is not a collection of work tools but a set of listening features: two EQ modes, a soft silicone ear-contact surface, and substantial claimed battery life.
The battery figures stand out. Yistao lists up to 15 hours of continuous listening from a full charge and up to 60 hours total with the case. A five-minute charge is listed as providing one hour of playback. For someone moving through long blocks of calls, that gives the Gen 2 a practical advantage on paper: fewer charging interruptions than the E12, provided the headset is being used for audio listening.
The two EQ modes also give it a clearer role. Music Mode is described as emphasizing bass and treble, while Reading Mode is tuned to bring voice content forward. That makes the Gen 2 a reasonable fit for spoken material, including audiobooks and voice-heavy listening. The manufacturer also describes upgraded bone-conduction audio with deep bass and clear highs, but that should not be confused with a measured guarantee of sound quality in every environment.
We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
Updated: 2026-10-19 · 7 min read · Independent comparison
The silicone contact surface is presented as softer and more secure than the previous generation’s hard plastic, with a claimed 40% reduction in wearing pressure. Those are manufacturer-stated comparisons, not a guarantee that the headset will suit every head or remain comfortable for every wearer. The product has no listed noise-control feature, so buyers should not expect it to block surrounding sound or isolate them from a busy workplace.
For a call center, I would consider the Gen 2 when long playback and a voice-focused listening mode matter more than recording or AI functions. It is also worth considering for people who want a bone-conduction design rather than conventional earbuds. Skip it if you need a camera, meeting documentation, or built-in translation. Its listed protection is IP68, with the product information describing resistance to sweat and rain; that does not make it a tool for functions beyond listening.
The sucegi E12 is the more feature-heavy choice. It combines open-ear headphones with a camera and voice recorder, and its described AI system supports real-time translation, automatic meeting notes, and object recognition. The headset also supports voice activation with “Hi, Luma.” Those extras are the main reason to consider it over a more conventional listening-focused product.
That combination could suit someone who moves between calls, meetings, outdoor recording, and language-learning tasks. For a call center worker, the recording and meeting-note features may sound useful when documentation is part of the job, while translation could be relevant for multilingual communication. But the product details do not explain how those functions work in every workplace, what conditions they require, or whether they replace existing call-center software. Treat them as additional capabilities, not a promise that the headset will handle an entire business workflow.
The trade-off is battery life. sucegi lists up to 10 hours on a full charge, with a 10-minute quick charge providing one hour of audio playback. That is less stated listening time than Yistao’s 15 hours per charge, although the E12 brings functions the Gen 2 does not have. The E12 is listed as IP65 and described as resistant to sweat, dust, and light rain. That is a different protection rating from Yistao’s IP68, so I would not treat the two as interchangeable.
The E12 uses an open-ear design with aviation silicone earhooks, and its listed driver type is dynamic rather than bone conduction. Open-ear placement means the ear canals are not blocked, according to the product description. As with Yistao, no noise-control feature is listed, so the design does not promise to shut out a lively office or nearby conversation.
Side-by-Side: Which Should You Choose?
• Best for longer stated listening time → Yistao Gen 2. It lists up to 15 hours per charge and up to 60 hours with the case; the E12 lists up to 10 hours per charge.
• Best for recording and meeting notes → sucegi E12. It includes a voice recorder and describes automatic meeting notes; those tools are not listed for Yistao.
• Best for translation features → sucegi E12. Its AI system is described as supporting real-time translation, a feature absent from the Gen 2’s listed functions.
• Best for voice-focused listening modes → Yistao Gen 2. It offers a Reading Mode intended to emphasize vocal frequencies, alongside a separate Music Mode.
• Best for camera use → sucegi E12. It is the only one of the two that lists an integrated camera.
• Best for a bone-conduction driver → Yistao Gen 2. Yistao lists a bone-conduction driver; the E12 lists a dynamic driver.
• Best for the stronger stated water-and-dust protection rating → Yistao Gen 2. It is listed as IP68, while the E12 is listed as IP65 and described as sweat-, dust-, and light-rain-resistant.
• Best for a simple call-center listening setup → Yistao Gen 2. Its longer stated battery life and Reading Mode suit a listening-first role; choose the E12 instead if its recording or translation tools fit your actual work.
For a call center, I would buy the Yistao Gen 2 if my priority were extended listening, a voice-oriented mode, and fewer charging stops. Its stated battery figures are the clearest practical advantage in this comparison.
I would choose the sucegi E12 only if I expected to use its camera, recorder, translation, or meeting-note features. Those extras make it more versatile, but they do not change my preference for the Gen 2 as the more focused long-session headset.
For long listening sessions, Yistao lists up to 15 hours per charge, compared with 10 hours for the E12. The E12 may be a better fit if its recording, translation, or meeting-note features are relevant to the work.
No. The listed figures are up to 10 hours per charge for the E12 and up to 15 hours for Yistao Gen 2. Yistao also lists up to 60 hours total with its charging case.
The sucegi E12 is the one that lists a camera and AI features, including real-time translation, automatic meeting notes, and object recognition. Yistao Gen 2 is focused on listening features and does not list those tools.
Yistao Gen 2 is the bone-conduction option and describes a Music Mode with an emphasis on bass and treble. The E12 lists a dynamic driver, so it is not the bone-conduction choice; neither product’s specifications establish how either will sound in a particular call-center environment.
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