We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
Updated: 2026-10-06 · 6 min read · Independent comparison
If you want a headset built for UC platforms and PC-first calling at work, choose Yealink UH36; if you need maximum device flexibility — phone, tablet, laptop and desktop — choose Callez Computer Headset. That's the short version, and I'll stand behind it. But there's real nuance here, because these two call center headphones are solving slightly different problems. One is a certified UC headset that wants to live on your desk. The other is a lightweight, plug-and-play headset that wants to follow you across every device you own. Let me break down what the specs actually tell a buyer.
• Yealink UH36 — biggest strength: Certified for Microsoft Teams and Zoom, with a passive noise-canceling mic and dual USB-A + 3.5mm connectivity, so it's a genuinely platform-blessed UC headset.
• Yealink UH36 — biggest trade-off: It's a mono, on-ear design at 155 grams, so you get one ear covered and a slightly heavier build than the Callez.
• Callez Computer Headset — biggest strength: Wide compatibility across iPhone, Samsung, most smartphones, PC, Mac, iPad and tablet, plus a dual 3.5mm Y-adapter for desktop use — it goes almost anywhere.
• Callez Computer Headset — biggest trade-off: It's a 3.5mm-only headset, so there's no USB connection and newer iPhones need an Apple Lightning adapter that isn't included.
• Who each pick is for: Yealink UH36 if your day is PC/UC-based calling; Callez if you bounce between a phone, tablet and computer and want one headset to cover all of them.
The UH36 is a wired, PC-first headset, and everything about it points that direction. It connects by USB-A or 3.5mm, it's certified for Microsoft Teams, Zoom and Skype, and it works with Windows 7/8/10/XP and macOS. If your working day is a softphone, a UC app or a video platform, that certification list is the whole point — it means the headset is designed to behave properly inside those environments rather than just being "compatible-ish."
Who should buy it? In my opinion, anyone whose calls run through a computer — call center agents, remote support staff, people living in Teams or Zoom all day. The 3.5mm jack also lets you plug into a phone or tablet, so it's not deskbound, but USB is clearly its home. Who should skip it? If your primary device is an iPhone or you need one headset for a mixed bag of consumer devices, the Callez covers that ground more naturally. And if you prefer two ears covered, note this is a mono, on-ear unit — though it is listed as fitting adults and kids easily via the adjustable band.
Callez Computer Headset: Who It's For
The Callez C802E2 is the flexibility play. It's a 3.5mm headset that works with iPhone, Samsung, most smartphones, laptops, PCs, Macs, iPads and tablets — and it ships with a dual 3.5mm Y-adapter so you can split headphone and mic into a desktop or PC. That adapter is a bigger deal than it sounds: it means one headset genuinely spans mobile and desktop without you buying anything extra. The catch is clearly stated — newer iPhones (7/8/X/XS/XR/11/12/13 and later) need an original Apple Lightning-to-3.5mm adapter, which is not included.
It's built for comfort and durability in a very practical way. It weighs only 77 grams — about half the Yealink — with an adjustable headband for all head sizes, a 330° adjustable boom mic and soft breathable leatherette ear cushions. That's an over-ear design, so you get more coverage than the Yealink's on-ear fit. The mic is noise-canceling with acoustic shock protection, which is a nice hearing-safety touch, and the frequency range matches at 20 Hz to 20,000 Hz. The headset cord runs about 155 cm (5 feet).
The durability story is credible on paper: unibody headband construction, quality plastics, and a flexible mic boom. You get a 2-year warranty plus a 45-day money-back window. It's pitched at call center, office, classroom, webinars, dictation and even gaming. Who should skip it? If your workflow is UC-certified software and you want a headset that's officially blessed for Teams or Zoom, the Callez doesn't carry that certification — that's the Yealink's lane.
• Best for UC platform certification (Teams, Zoom, Skype) → Yealink UH36. The Callez has no listed UC certification.
• Best for device flexibility → Callez Computer Headset. Phone, tablet, laptop, PC, Mac and iPad, with a Y-adapter for desktops.
• Best for PC/desktop-first calling → Yealink UH36. USB-A plus 3.5mm is the cleaner desk setup.
• Best for lightest weight → Callez Computer Headset. 77 grams versus 155 grams is a real difference over a long shift.
• Best for ear coverage → Callez Computer Headset. Over-ear beats on-ear for isolation and all-day wear, in my view.
• Best for a mix of calls and media → Yealink UH36. The 3.5mm jack handles music, radio and talkshows on a personal device.
• Best for microphone boom adjustability → Callez Computer Headset. The 330° boom is more flexible than a fixed positioning.
• Best for hearing safety features → Callez Computer Headset. The acoustic shock protection circuit is a thoughtful addition.
A note on the memory foam ear cushions headphone for work question: neither sheet lists memory foam specifically. The Yealink uses protein leather cushions; the Callez uses soft leatherette over-ear cushions. If memory foam is a hard requirement, neither is the exact match — but both are designed for breathability and long wear.
If I were setting up a workstation for work where my calls run through a computer and I want a headset that's officially certified for Teams and Zoom, I'd buy the Yealink UH36. The certification, the USB-A plus 3.5mm combo and the passive noise cancellation make it the more purpose-built call center headset for a PC-centric day. If instead I needed one headset to cover a phone, a tablet and a laptop — and I wanted the lightest possible wear — I'd pick the Callez Computer Headset. In my opinion, the Yealink is the safer bet for pure UC work; the Callez is the smarter bet for device-hopping. On that note, if you're chasing the best bluetooth headset for work, neither of these is the answer — both are wired. And if you specifically want ear clip headphones for work, look elsewhere too; these are headband designs.
It depends on your setup. For PC and UC-platform calling, the Yealink's Teams/Zoom certification and USB-A connection give it the edge. For mixed-device use, the Callez wins on flexibility.
Yes, but newer iPhones (7 and later) require an original Apple Lightning-to-3.5mm adapter, which is not included and must be supplied by Apple. Older iPhones with a headphone jack work directly.
The Callez. It weighs 77 grams versus the Yealink's 155 grams, and it uses an over-ear fit with breathable leatherette cushions — better for marathon shifts, in my opinion.
Yes. The 3.5mm jack lets you connect to a smartphone or tablet, so you can take calls or listen to music away from the PC. USB is still its primary connection for computer use.
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