Investor Charter

Investor Charter In Respect Of Research Analyst (RA)

A. Vision and Mission Statements for investors.

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B.  Details of business transacted by the Research Analyst with respect to the investors.

C. Details of services provided to investors (No Indicative Timelines)

To distribute research reports and recommendations to the clients without discrimination.

D. Details of grievance redressal mechanism and how to access it

In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.

If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressed. SCORES facilitates tracking the status of the complaint.

With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra – Kurla Complex, Bandra(E),Mumbai -400051.

E.  Expectations from the investors (Responsibilities of investors).

Do’s

Don’ts

Yash Trading Academy :

Shop Nos 36, Discovery Building, Near Oberoi Sky City, Off Datta Pada Road, Borivali (East), Mumbai – 400066

www.yashtradingacademy.in info@yashtradingacademy.in

M: +91 81691 53052

Research Analyst – INH000008507


Annexure-B

Complaint Data to be displayed by RAs

1.     Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application:

Data for the month ending–30th September 2022. Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

     2.  Trend of monthly disposal of complaints

*Inclusive of complaints of previous months resolved in the current month. # Inclusive of complaints pending as on the last day of the month. 

     3. Trend of annual disposal of complaints 

*Inclusive of complaints of previous years resolved in the current year. #  Inclusive of complaints pending as on the last day of the year.