Hi, welcome to my homepage. I research computer intelligence with the incorporation of the understanding of people.

Bio

Dr Yang Yinping is Senior Principal Scientist at A*STAR's Institute of High Performance Computing (IHPC) and Director of the Centre for Advanced Technologies in Online Safety (CATOS), which hosts Singapore's Online Trust and Safety (OTS) Research Programme to address online harms and create a safer online space. Concurrently, Yinping is Lead of the Epidemic Preparedness Horizontal Technology Coordinating Office (EP HTCO), which coordinates A*STAR’s efforts in addressing unmet needs in epidemic preparedness. 

Dr Yang is an information systems scientist and a social technologist passionate about driving socio-technological research for industry applications and social good. She specialises in affective computing (emotion recognition) and sentiment analysis (social media analytics), has extensive translational research experience leading over 15 industry and public sector projects, and is an advisor consulted for deep-tech start-ups. 

As the key driver of A*STAR's Digital Emotion programme, Yinping led the creation of affective computing capabilities in A*STAR and achieved significant progress in automatic emotion recognition and empathy incorporation. The technology built from her programme has enabled industry projects and deployments in media, consumer, customer service, policy analytics for public transport and public health, and the creation of four deep tech spin-offs. During the COVID-19 crisis, Yinping led the deployment of a first-in-class live social media analytics dashboard that tracks the emotional reactions to the COVID-19 outbreak, which facilitated public health authorities' understanding of the multi-faceted impact of the pandemic. 

Dr Yang’s work has won numerous awards from prestigious organisations, including Connect + Develop Open Innovation Solutions Award on Digital Insights from The Procter and Gamble Company. In 2020, she was named on the inaugural 100 Singapore Women in Tech list as a female leader recognised in Singapore’s tech sector. She was among 53 outstanding women featured in GovInsider’s special report. In 2023, she earned the National Awards (COVID-19) - Public Administration Medal (Bronze), which recognised individuals who led and implemented efforts that contributed to the management of the impact of COVID-19 on Singapore. 

Dr Yang obtained her Ph.D. in Information Systems and B.Computing from the School of Computing at the National University of Singapore (NUS). She received two Dean's Graduate Awards for Meritorious Performance and the Singapore Ministry of Education's GLC Scholarship.

More biography: https://www.a-star.edu.sg/idlabs/about-us/people/our-investigators/yang-yinping 

Research interests 

• Affective Computing 

• Sentiment Analysis

• Emotion Recognition 

• AI for Mental Health

• Automated Negotiation

Primary and concurrent appointments

• Director, Centre for Advanced Technologies in Online Safety (CATOS) (March 2023 – Present)

• Senior Principal Scientist, Institute of High Performance Computing (IHPC), A*STAR (April 2021 – Present)

• Lead, Epidemic Preparedness  Horizontal Technology Coordinating Office (EP HTCO), A*STAR (July 2021 – Present)

Other appointments and roles

• Data Science Workstream Lead, A*STAR Diversity Working Group (DWG) (May 2021 – Present)

• Editorial Board Member, A*STAR Research (Sep 2021 – Present)

• Social Sensing and Trust Research Theme Lead, Social Sciences and Technology Horizontal Technology Coordinating Office (SST HTCO), A*STAR (March 2021 – Present)

• Emphatic AI SIG Lead, Artificial Intelligence, Analytics and Informatics Horizontal Technology Coordinating Office (AI3 HTCO), A*STAR (November 2022 – Present; Member from December 2019)

• Adjunct Investigator, Infectious Diseases Labs (ID Labs), A*STAR (October 2021 – Present)

• Advisor, Negobot Pte Ltd, Singapore (January 2020 – Present)

• Advisor, EMO Technologies Pte Ltd (a.k.a., INTNT.AI), Singapore (July 2019 – Present)

Previous positions

• Group Manager, Affective Computing Group, Social and Cognitive Computing Department, Institute of High Performance Computing (IHPC), A*STAR (April 2014 – June 2023)

• Senior Scientist I to II, Institute of High Performance Computing, A*STAR (2016–2021)

• Programme Manager, Strategic Social Systems, Institute of High Performance Computing, A*STAR (2012–2014)

• Adjunct Faculty, School of Information Systems, Singapore Management University (2012–2015)

• Scientist I to III, Advanced Computing / Computing Science Department, Institute of High Performance Computing, A*STAR (2007–2014)

• Teaching Assistant, Department of Information Systems, School of Computing, National University of Singapore (2003–2007)

Education

• Ph.D. (Information Systems), National University of Singapore, 2008

• B.Comp, School of Computing, National University of Singapore, 2003

Honors and awards

• 2023 – National Awards - COVID-19 Resilience Medal

• 2023 – National Awards - Public Administration Medal (Bronze) (COVID-19)

• 2023 – Inaugural A*STAR Fellow

• 2022 – Ministry of Transport Minister's Innovation Award - Merit (Project Collaborator for Public Transport Council)

• 2021 – NUS SOC Outstanding Computing Alumni Award 2020

• 2021 – A*STAR's 30 Most Impactful Innovations & Inventions over 30 Years (Lead PI)

• 2021 – A*STAR COVID AWARD

• 2021 – P&G Connect + Develop Open Innovation Solutions Award on Digital Insights 2020 - Digital Emotion Analysis (Lead PI)

• 2020 – Inaugural 100 Singapore Women in Tech

• 2018 – IET Innovation Award Finalist (Lead PI)

• 2018 – SemEval-18 Task 1 Best Paper Award Nominee (Joint First Author)

• 2015 – SMU BCSI Best Theme Presentation Award on Policy Analytics (Co-Author & Presenter)

• 2014 – SPHOMC Best Oral Presentation Award (Joint First Author)

• 2009 – WITS Best Prototype Award (First Author)

• 2009 – HICSS-42 Best Paper Award (Co-Author)

• 2007 – NUS SOC Dean’s Graduate Award 

• 2006 – WITS Best Paper Award (Co-Author)

• 2004 – NUS SOC Dean’s Graduate Award 

Grant projects

On Going / Awarded 

• Lead PI, Online Trust and Safety (OTS) Research Programme, S$50M, Grantor/Funding Agency: NRF, Implementation Agency: Ministry of Digital Development and Information, Duration of support: 60 months (01/03/2023–29/02/2028) 

• Collaborator, Consumers’ Risk Perceptions, Rational, and Implicit Considerations in Alternative Protein Acceptance Behaviours, Singapore Food Story (SFS) R&D Programme Theme 3: Food Safety Science & Innovation Competitive Grant Call (W22W3D0008), S$1,960,200, Funding Agency: NRF, Implementation Agency: A*STAR, Duration of support: 36 months (01/07/2022–30/06/2025)

• Collaborator, Understanding Perceptions of Novel Alternative Proteins in Families to Develop an Interactive Educational Platform to Promote Consumption, Singapore Food Story (SFS) R&D Programme Theme 3: Food Safety Science & Innovation Competitive Grant Call (W22W3D0009), S$1,551,960, Duration of support: 36 months (01/07/2022–30/06/2025)

Completed

• Co-I, Vaccine communication and messaging: Addressing COVID-19 vaccine hesitancy and promoting population acceptance. NMRC COVID-19 Research Fund (MOH-000576; COVID19RF-0009), S$1,184,400 (15/03/2021–14/09/2023)

• PI, Exploring Empathy Machine - A General Intelligent Agent Approach for Building Empathy in Next-Generation Multimodal AI Systems, A*STAR Core - Central Funds - Council Strategic Fund – SERC (C210415006), S$780,000 (01/07/2021–30/06/2023)

• PI, Domain Customization of Emotion Analysis of Consumer Review Videos for Assessing FMCG Products, A*STAR BMRC Strategic Positioning Fund (SPF) - A*STAR-P&G Collaboration (APG2013/123), S$184,037.87 (01/07/2021–30/09/2022)

• Co-I, Media Communication, Online Falsehoods and Population Responses Surrounding the Novel Coronavirus Disease Crisis (COVID-19) in Singapore. NMRC COVID-19 Research Fund (MOH-000404, COVID19RF-005), S$275,400 (01/05/2020–30/04/2021)

• PI, Emotion Analysis of Consumer Review Videos for Assessing Haircare Products for China Market, A*STAR BMRC Strategic Positioning Fund (SPF) - A*STAR-P&G Collaboration (APG2013/102), S$52,342.29 (15/04/2020–30/08/2020)

• PI, Candidate Assessment System, A*STAR A*ccelerate Gap Fund (ACCL180222), S$651,000 (01/01/2019–01/01/2021)

• PI, Content Evaluation & Optimization System, A*STAR A*ccelerate Gap Fund (ETPL/18-GAP051-R20A), S$370,000 (01/02/2019–01/02/2020)

• PI, Advanced Social Listening System, A*STAR A*ccelerate Gap Fund (ETPL/18-GAP050-R20A), S$334,000 (01/03/2019–01/03/2020)

• Lead PI, An Integrative Approach to Sociocultural-level Emotion Recognition from Multi-Modal Cues (Project Digital Emotions), A*STAR SERC Strategic Fund (A1718G0046), S$2.9M (25/09/2017–24/03/2019)

• Co-I, Advanced Social Media Analytics, A*STAR ETPL Gap Fund (IHPC/15-202312), S$623,000 (08/2015–04/2017)

• Co-I, Social Technologies + Programme, Research Thrust on Consumer and Social Intelligence,  A*STAR Joint Council Office Development Programme (1435i00114), S$7.9M (25/09/2017–24/03/2019)

• PI, Architecture and Computational Algorithm for an Agent-Based Intelligent Negotiation Service, A*STAR IHPC Independent Investigatorship Programme, (01/04/2011–31/03/2014)

Other Exploratory Initiatives

• Examining factors influencing COVID-19 vaccine adoption through multivariate, time-series and multi-country analysis

• From public comments to actionable health policy insights: Extracting useful information from social media responses to public health entities’ posts for infectious disease outbreaks

• Forecasting the onset and growth of emerging diseases using genomic and behavioural analytics 

• Leveraging affective computing to enable population-level mental health measurement

Tools and inventions

1. Resonance Social – Advanced Social Listening System with Integrated Emotion Information Extraction, Multisource Social Media Data Collection, and Interactive End User Dashboard Visualization. Institute of High Performance Computing, A*STAR. Available:  https://www.resonancesocial.com (Intro at: https://www.a-star.edu.sg/ihpc/ihpc-tech-hub/features/snde/resonance) 

2. Heartbeat for COVID-19 – Live Global Sentiment and Emotion Trend Dashboard. Institute of High Performance Computing, A*STAR. Available: https://socialanalyticsplus.net/corona2019

3. Heartbeat – A System Prototype for Social Media Research and Analytical Visualization. Institute of High Performance Computing, A*STAR. Available: https://socialanalyticsplus.net/heartbeat

4. Digital Emotions – Multimodal and Multidimensional Emotion Analysis from Natural Videos. Institute of High Performance Computing, A*STAR; Institute for Infocomm Research, A*STAR; Advanced Digital Sciences Centre, University of Illinois. Available: https://socialanalyticsplus.net/digitalemotions  

5. CrystalFeel – Multidimensional Emotional Intensity Analysis from Natural Language. Institute of High Performance Computing, A*STAR. Available: https://socialanalyticsplus.net/crystalfeel

6. Crystalace – Sarcasm Detection and Beyond. Institute of High Performance Computing, A*STAR. Available: https://socialanalyticsplus.net/crystalace 

7. E-negotiations, Institute of High Performance Computing, A*STAR & Hewlett-Packard Labs. https://socialanalyticsplus.net/negotiation 

8. A method and system for sentiment classification and emotion classification, US Patent Application 15/523,201. Publication No. US 2017/0308523 

9. System and method for negotiating a sale, US Patent Application US/12/648,405 

Representative publications

Affective computing 

1. Sesagiri Raamkumar, A, and Yang, Y. (2023, Oct-Dec). Empathetic conversational systems: A review of current advances, gaps, and opportunities, IEEE Transactions on Affective Computing. 14, pp. 2722-2739 https://doi.org/10.1109/TAFFC.2022.3226693 (Scopus Top 96th Percentile) (Cited by 32)

2. Bhattacharya, P., Gupta, R.K., and Yang, Y. (2023, April-June). Exploring the contextual factors affecting multimodal emotion recognition in videos. IEEE Transactions on Affective Computing, 14(2), pp. 1547-1557. https://doi.org/10.1109/TAFFC.2021.3071503 (Scopus Top 96th Percentile) (Cited by 39)

3. Krishnamurthy, G., Gupta, R.K., and Yang, Y. (2020, December). SocCogCom at SemEval-2020 Task 11: Characterizing and detecting propaganda using sentence-level emotional salience features, In Proceedings of the 14th International Workshop on Semantic Evaluation (SemEval 2020), pp. 1973-1801, 12-13 December 2020, Barcelona, Spain (collocated with the 28th International Conference on Computational Linguistics - COLING-2020). https://doi.org/10.18653/v1/2020.semeval-1.235  

4. Gupta, R.K., and Yang, Y. (2019, October). Predicting and understanding news social popularity with emotional salience features, Proceedings of the 27th ACM International Conference on Multimedia 2019 (ACM MM), pp. 139-147, 21 - 25 October 2019, Nice, France. https://doi.org/10.1145/3343031.3351048 (NRF Top 10% AI Conference)

5. Gupta, R.K., Bhattacharya, P., and Yang, Y. (2019, January). What constitutes happiness? Predicting and characterizing the ingredients of happiness using emotion intensity analysis, In Proceedings of the  2nd Workshop on Affective Content Analysis (AffCon 2019), pp. 152-163, 27 Jan 2019, Honolulu, Hawaii, USA. http://ceur-ws.org/Vol-2328/4_3_paper_22.pdf  

6. Gupta, R.K. and Yang, Y. (2018, June). CrystalFeel at SemEval-2018 Task 1: Understanding and detecting intensity of emotions using affective lexicons, Proceedings of the 12th International Workshop on Semantic Evaluation (SemEval 2018), pp. 256-263, 5-6 Jun, 2018, New Orleans, USA (collocated with the 16th Annual Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies - NAACL-HLT 2018). https://doi.org/10.18653/v1/S18-1038 (Best Paper Award Nominee) (Cited by 38)

7. Gupta, R.K. and Yang, Y. (2017, August). CrystalNest at SemEval-2017 Task 4: Using sarcasm detection for enhancing sentiment classification and quantification, Proceedings of the 11th International Workshop on Semantic Evaluation (SemEval 2017), pp. 626–633, 3-4 August 2017, Vancouver, Canada (collocated with the 55th annual meeting of the Association for Computational Linguistics - ACL).  https://doi.org/10.18653/v1/S17-2103 

8. Gupta, R.K., and Yang, Y. (2016). Leveraging multimodal analyses and online knowledge base for video aboutness generation, In: Bebis G. et al. (eds) Advances in Visual Computing. ISVC 2016. Lecture Notes in Computer Science, vol 10073. Springer, Cham. https://doi.org/10.1007/978-3-319-50832-0_6  

Social media analytics (including disease surveillance and ground sensing applications/studies in disease outbreaks)

1. Othman, N.A., Panchapakesan, C., Loh, S.B., Zhang, M., Gupta, R.K., Martanto, W., Phang, Y.S., Morris, R.J.T., Loke, W.C., Tan, K.B., Subramaniam, M., Yang, Y. (2024, October). Predicting public mental health needs in a crisis using social media indicators: A Singapore big data study. Scientific Reports. 14, 23222. https://doi.org/10.1038/s41598-024-73978-5 (Scopus Top 92th Percentile)

2. Loh, S.B., Gupta, R., Vishwanath, A., Ortony, A., and Yang, Y. (2023, March). How people respond to the COVID-19 pandemic on Twitter: A comparative analysis of emotional expressions from US and India. (arXiv preprint: https://doi.org/10.48550/arXiv.2303.10560)  

3. [COVID-19 Twitter dataset] Gupta, R., Vishwanath, A., and Yang, Y. (2022, June - latest update; 2020, July - first release). COVID-19 Twitter dataset with latent topics, sentiments and emotions attributes. OpenICPSR COVID-19 Data Repository, Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2022-06-25. Dataset download: https://doi.org/10.3886/E120321V12 (Dataset Descriptor: https://doi.org/10.48550/arXiv.2007.06954) (Cited by 71 | 2,705 Downloads)

4. Lwin, M.O., Sheldenkar, A., Lu, J., Schulz, P.J., Shin, W., Panchapakesan, C., Gupta, R., and Yang, Y. (2022, February). The evolution of public sentiments during the COVID-19 pandemic: Case comparisons of India, Singapore, South Korea, the United Kingdom and the United States, JMIR Infodemiology. 2(1):e31473. https://doi.org/10.2196/31473  (Scopus Top 75th Percentile)

5. Lwin, M.O., Lu, J., Sheldenkar, A., Schulz, P.J., Shin, W., Gupta, R., and Yang, Y. (2020, May). Global sentiments surrounding the COVID-19 pandemic on Twitter: Analysis of Twitter trends, JMIR Public Health and Surveillance, 6(2). https://doi.org/10.2196/19447 (Scopus Top 95th Percentile) (Cited by 466)

6. Zhang, E., Yang, Y., Shang, R., Simons, J.J.P., Quek, B., Yin, X., See, W., Oh, O., Nandar, K., Ling, V., Chan, P., Wang, Z., Goh, R., James, L., and Tey, J. (2015, April). Leveraging social networking sites for disease surveillance and public sensing: The case of the 2013 Avian Influenza A(H7N9) outbreak in China, Western Pacific Surveillance and Response Journal, 6(2), pp. 66-72.  https://doi.org/10.5365/wpsar.2015.6.1.013 (Earlier version presented at the 9th Singapore Public Health and Occupational Medicine Conference, 28-29 Aug 2014, Sheraton Towers, Singapore.) (Best Oral Presentation Award) (Cited by 27)

7. Xu, Y., Yang, Y., Cheng, Z., and Lim, J. (2014, September). Retaining and attracting users in social networking services: An empirical investigation of cyber migration, Journal of Strategic Information Systems.  23(3), pp. 239–253. https://doi.org/10.1016/j.jsis.2014.03.002 (Scopus Top 98th Percentile) (Cited by 220)

8. Cheng, Z., Yang, Y., and Lim, J. (2009, January). Cyber migration: An empirical investigation on factors that affect users’ switch intention in social networking sites, In Proceedings of the 42nd Hawaii International Conferences on System Sciences (HICSS 2009), Track 7, IEEE Computer Society, Big Island, Hawaii, U.S., Jan 5-8, 2009, 1-11. https://doi.org/10.1109/HICSS.2009.140 (Best Paper Award) (Cited by 169)

COVID-19 Sentiment Analysis Special Reports [Restricted in circulation]

1. Public receptivity of COVID-19 vaccines using big social data and emotion analytics, Date of Report: 11 December 2020 

2. Community sensing of public mental wellbeing in Singapore with big social data and emotion analytics, Date of Report: 12 August 2020

3. Social media analytics for sentiments towards COVID-19 outbreak –Singapore vs world trends, COVID-19 Science Report, Date of Report: 8 March 2020

Foresight 

1. Cheah, L.Y.S., Yang, Y., and Saritas, O. (2019, June). Reinventing product-service systems: The case of Singapore, Foresight. 21(3), pp. 332-361. https://doi.org/10.1108/FS-12-2018-0107 (Earlier version presented at the 2015 Workshop on Business, Consumer and Social Insights on Policy Analytics, Singapore, 15 Mar 2015) (Best Theme Presentation Award)

Automated negotiation

1. Shang, R., Kauffman, R.J., Huang, J., and Yang, Y. (2020, January). Client risk informedness in brokered cloud services: An experimental pricing study, Electronic Commerce Research and Applications, 39. https://doi.org/10.1016/j.elerap.2019.100893 (Scopus Top 92nd Percentile) 

2. Yang, Y., Falcao, H., Delicado, N., Ortony, A. (2014, March). Reducing mistrust in agent-human negotiations. IEEE Intelligent Systems. 29(2). pp. 36–43. https://doi.org/10.1109/MIS.2013.106  

3. Yang, Y., Singhal, S., and Xu, Y. (2012, December). Alternate strategies for a win-win seeking agent in agent-human negotiations, Journal of Management Information Systems. Winter 2012–13, 29(3), 223–256. https://doi.org/10.2753/MIS0742-1222290307 (Scopus Top 97th Percentile) (Cited by 47)

4. Noh, H.Y., Ozonat, K., Singhal, S., and Yang, Y. (2011, August). A Multi-Choice Offer Strategy for Bilateral Multi-Issue Negotiations Using Modified DWM Learning, Proceedings of the 13th Annual International Conference on Electronic Commerce, Liverpool, U.K., August 3-5, 2011. https://doi.org/10.1145/2378104.2378111    

5. Yang, Y., See, Y.H.M., Ortony, A., J. Tan. (2010, January). Subjective effectiveness in agent-to-human negotiation: A frame x personality account. In P. McBurney, S. Parsons, I. Rahwan, N. Maudet (Eds.): Argumentation in Multi-Agent, Systems: Seventh International Workshop, Lecture Notes in Computer Science (LNCS) 6057, Berlin: Springer-Verlag, 134-149. https://doi.org/10.1007/978-3-642-12805-9_8

6. Yang, Y., Singhal, S., Santosa, R., Yan, S., Foo, Y.S. (2009, December). Negotiation as a service: An agent-based negotiation engine for online business, In Proceedings of The 19th Annual Workshop on Information Technology and Systems (WITS 2009), Phoenix, United States, December 14-15, 2009, p. 224. (Best Prototype Award)

7. Yang, Y., Singhal, S., and Xu, Y. (2009, December). Offer with choices and accept with delay: A Win-Win strategy model for agent-based automated negotiation, In Proceedings of The 30th International Conference on Information Systems (ICIS 2009), Phoenix, Arizona, U.S., 15-18 Dec 2009. https://aisel.aisnet.org/icis2009/180 

8. Lim, J., and Yang, Y.P. (2008, June). Exploring computer-based multilingual negotiation support for English – Chinese dyads: can we negotiate in our native languages? Behaviour & Information Technology, 27:2, 139-151, https://doi.org/10.1080/01449290601111135 (Scopus Top 94th Percentile) (Cited by 33)

9. Yang, Y., Lim, J., Zhong, Y., Guo, X, and Li, X. (2007, July). Who is taking over control? A psychological perspective in examining effects of agent-based negotiation support technologies. In D. Harris (Ed.): Engineering Psychology and Cognitive Ergonomics, HCII2007, Lecture Notes in Artificial Intelligence (LNAI) 4562, Springer-Verlag Berlin Heidelberg, 222-231. Presented at 7th International Conference of Human-Computer Interaction 2007 (HCII 2007), Beijing, China, 22-27 Jul 2007 https://link.springer.com/content/pdf/10.1007/978-3-540-73331-7_24.pdf 

10. Lim, J., and Yang, Y.P. (2007, January). Enhancing Negotiators' Performance with Computer Support for Pre-Negotiation Preparation and Negotiation: An Experimental Investigation in an East Asian Context, Journal of Global Information Management, https://doi.org/10.4018/jgim.2007010102  

11. Yang, Y.P., Lim, J., and Chen, Y. (2006, December). Alternate designs on agent-based e-Negotiation systems: Concepts and implementation, In Proceedings of The 16th Annual Workshop on Information Technology and Systems (WITS 2006), Milwaukee, Wisconsin, U.S., Dec 9-10, 2006 (Best Paper Award)

12. Lim, J. and Yang, Y.P. (2004, July). Videoconferencing NSS and conflict level: An experimental study, In Proceedings of The IFIP Technical Committee 8 International Conference on Decision Support Systems (DSS 2004), Prato, Tuscany, Italy, 1-3 Jul 2004. 

Academic services

• Reproducible Companion Chair, ACM Multimedia 2024, Melbourne, Australia, 28 October - 1 November 2024 https://2024.acmmm.org 

• Vertical Co-Chair, Societal Implications of AI, 2024 IEEE Conference on Artificial Intelligence (IEEE CAI), Singapore, 25-27 June 2024 https://ieeecai.org/2024 

• Organizing Co-Chair, Online Trust & Safety Day @ TheWebConf, Singapore, 13 May 2024 https://www2024.thewebconf.org/program/special-days 

• Guest Editor, Special Issue on Computational Intelligence in Mental Health, IEEE Transactions on Emerging Topics in Computational Intelligence (TETCI), CFP: https://cis.ieee.org/images/files/Publications/TETCI/CFP-CIMH.pdf 

• Associate Editor, IEEE Transactions on Emerging Topics in Computational Intelligence (TETCI), 2022 

• Associate Editor, Group Decision and Negotiation, 2018–2020

• Associate Editor, Electronic Commerce Research and Applications, 2012–2018

• Co-Guest Editor, Special Issue on Negotiation and e-Commerce, Electronic Commerce Research and Applications, May–Jun, 2013

• Co-Chair, Invited Track on Electronic Negotiations, 14th International Conference on Electronic Commerce (ICEC2012)

• Co-Chair, A*STAR Day for the Workshop on Analytics for Business, Consumer and Social Insights (BCSI @ A*STAR), Singapore, Aug 6, 2012 & Aug 5, 2013

• Reviewer, Journal of Management Information Systems, 2013–Present

• Ad-hoc Reviewer, Information Systems Research; Management Information Systems Quarterly; Information and Management; Cloud of Clouds Special Issue, IEEE Transactions on Computers; Cloud Computing Special Issue, IEEE Transactions on Parallel and Distributed Systems; Decision Support Systems; Group Decision and Negotiation; International Meeting on Group Decision and Negotiation (GDN2012, 2013, 2015); Annual Workshop on Information Technologies and Systems (WITS2011, 2012, 2013); International Conference on Social Intelligence and Technology 2013 (SOCIETY2013); 5th International Conference on Information Systems, Technology and Management (ICISTM-2011)

Media Features

2023

1. How A*STAR spinoffs used AI to benefit the social service sector, 人工智能科技 如何在社会服务领域发挥功效？Channel 8. https://www.8world.com/stories/morning-express/spotlight-ai-social-service-2268041; https://www.youtube.com/watch?v=PuvftSZ3qTo&list=PPSV (16 Oct 2023)

2022

2. A smart way to analyze social media. (August 2022). RIE NEWS. National Research Foundation Singapore, Prime Minister’s Office.  https://www.nrf.gov.sg/docs/default-source/default-document-library/nrf-magazine/nrf-magazine-(aug-2022).pdf (pp. 22-24)

3. Innovation Island: Decoding Emotions on Social Media and Beyond, Produced by: National Geographic and Creative Works. A*STAR TV (15 July 2022). https://www.facebook.com/watch/?v=431648978884463 

4. Ministry of Transport, Sentiment Analytics for Public Transport: Quick-sensing of commuter sentiments through data science powered by Resonance Social, an advanced social listening platform developed by A*STAR’s Institute of High Performance Computing, Minister’s Innovation Award – Merit for Public Transport Council (PTC), (16 Mar 2022) https://motawardsceremony.sg/sentiment_analytics_for_public_transport_(SAPT).html  

2021

5. A*STAR@30: 30 Innovations and Inventions Over Three Decades, A*STAR TV (16 Dec 2021). https://www.youtube.com/watch?v=J4qtFFXKykQ

6. A*STAR, (2021, Aug 13). A*STAR spinoff INTNT.AI trains chatbots to understand humans better, A*STAR Innovate, https://www.a-star.edu.sg/News/a-star-innovate/innovates/innovate/a-star-spinoff-intnt.ai-trains-chatbots 

7. Women in Science: Dr Yang Yinping, IHPC, Faces of A*STAR (19 Mar 2021). https://www.a-star.edu.sg/News/faces-of-a-star/faces/faces/women-in-science-dr-yang-yinping-ihpc 

8. International Day of Women and Girls in Science #CelebratingSGWomen #womeninscience, Minister Lawrence Wong’s Public Facebook Page (11 February 2021). https://www.facebook.com/LawrenceWongST/posts/263062485179238 

2020

9. Meet the Women in GovTech 2020 – 53 inspiring stories on how tech is transforming the public sector, GovInsighter (16 Dec 2020). https://govinsider.asia/digital-gov/meet-the-women-in-govtech-2020  

10. Analysing Twitter trends surrounding outbreak; 6 scientists in Singapore who have pivoted to Covid-19 related work. The Straits Times (14 Dec 2020). https://www.straitstimes.com/singapore/6-scientists-in-singapore-who-have-pivoted-to-covid-19-related-work 

11. How to shift into COVID-19 research: Scientists who aren’t virologists or vaccinologists can still make crucial contributions to the global effort to battle SARS-CoV-2. Nature (20 November 2020). https://www.nature.com/articles/d41586-020-03298-x 

12. Sensing emotions in a crisis, A*STAR Research (Cover Story) (30 Oct 2020).  https://research.a-star.edu.sg/articles/features/sensing-emotions-in-a-crisis; https://research.a-star.edu.sg/wp-content/uploads/2020/11/ARP-Issue-20-Nov-Dec-2020compressed.pdf  

13. Singapore 100 Women in Tech 2020 – Changing Perceptions & Lives, Channel NewsAsia, The Straits Times, Singapore Computer Society (4 September 2020). https://www.scs.org.sg/awards/sg100wit/profile?id=215 

14. On Twitter, fear of the coronavirus pandemic has given way to anger, sadness and hope, study finds, The Straits Times (Singapore), The New Paper (Singapore), South China Morning Post (China), BBC Digital Planet, Medical Xpress, Bioengineer (UK), The National Tribune (Australia), Mirage News (Australia), 7th Space (the Netherlands), Science Codex (US), Scienmag (UK), News Medical Life Sciences (US), 20 minuti (Switzerland) etc. (16-20 July 2020). https://www.straitstimes.com/singapore/ntu-led-study-shows-global-sentiment-on-social-media-towards-covid-19-has-shifted-from; https://www.scmp.com/tech/apps-social/article/3093303/twitter-fear-coronavirus-pandemic-has-given-way-anger-sadness-and  

2018

15. Reading between the lines, A*STAR Research (Cover Story) (19 Dec 2018).  https://research.a-star.edu.sg/articles/features/reading-between-the-lines; https://research.a-star.edu.sg/wp-content/uploads/2019/04/Web_A-STAR_Issue13-1.pdf  

16. SPH and A*Star collaborate in using artificial intelligence to make news headlines more engaging, SPH Media Release, Straits Times, Business Times, Yahoo! Singapore, Mumbrella.Asia etc. (Oct 2018). https://corporate.sph.com.sg/media_releases/3576  

17. Sentiment analysis provides companies with valuable consumer insights, NRF RIE News (Jul 2018)

2017

18. S’pore govt agencies may use ‘sarcasm detectors’ for social media monitoring, Mothership.sg; 新科研研发 新智能系统能侦测网上讽刺言论, LianHe ZaoBao (24 Aug 2017). https://mothership.sg/2017/08/spore-govt-agencies-may-use-sarcasm-detectors-for-social-media-monitoring; https://www.zaobao.com.sg/znews/singapore/story20170824-789533  

19. Oh Brother, Big Data: Our digital identity is now good business – in more ways than one, The Business Times (15 Apr 2017)

20. Social media at the frontline of disease surveillance, Asia Research News (6 Apr 2017). https://www.asiaresearchnews.com/html/article.php/aid/10588/cid/2/research/medicine/the_agency_for_science%2C_technology_and_research_%28a%2Astar%29/social_media_at_the_frontline_of_disease_surveillance.html  

21. A*Star working on tools to analyse public sentiments on social media, Today Online (24 Mar 2017). https://www.todayonline.com/business/astar-working-tools-analyse-public-sentiments-social-media  

2016

22. ‘Our Digital World’ exhibition showcases power of big data, URA Media Room (28 Jun 2016). https://www.ura.gov.sg/Corporate/Media-Room/Media-Releases/pr16-39   

23. High performance computing boost for smart nation, IDA Tech Scenes and News (12 Apr 2016). https://www.imda.gov.sg/news-and-events/impact-news/2016/04/high-performance-computing-boost-for-smart-nation  

2015

24. Harnessing social media to track potential disease outbreaks, Channel NewsAsia, 加强应对传染病爆发能力 社交媒体可成为丰富信息来源, Channel 8 News, Channel U News (30 Dec 2015)

25. Making good use of social media, A*STAR Research (27 May 2015).  https://research.a-star.edu.sg/articles/features/making-good-use-of-social-media

26. Solving the trust equation, A*STAR Research (19 Mar 2015). https://research.a-star.edu.sg/articles/highlights/solving-the-trust-equation  

2013

27. Can computers negotiate? Win-Win negotiations in a virtual world, Forbes (19 Nov 2013). https://www.forbes.com/sites/insead/2013/11/19/can-computers-negotiate-win-win-negotiations-in-a-virtual-world/?sh=4254db1c1d15  

2010

28. HP opens new S'pore research lab, The Business Times (25 Feb 2010), Lian He Zao Bao (25 Feb 2010), The Straits Times (25 Feb 2010), Bloomberg. 

https://www.bloomberg.com/news/articles/2010-02-24/hp-labs-opens-singapore-research-hub   

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