I think my situation is a bit more complicated as I don't own the map and I am only able to edit the map because of the shared update group. And I wanted to create a new offline area because the existing offline area failed to download on devices (which seemed like another weird situation that many had...). Wonder if anyone knows how to solve the situation?
I've just come across this too. I was trying to enable colleagues to update webmaps I'd created by sharing them with a shared update group but then I lost the ability to manage the offline areas myself, even though I am the webmap owner. Did anyone find a fix for this, or is the only way to manage offline areas to log in as the map owner? This seems like a strange limitation.
No I'm afraid not. Wiping the group and making a new one with the 'All group members can contribute' option left everyone, including me, unable to create offline areas. The only solution we've found for other team members to create offline areas is to log in as the map owner which involves sharing passwords so not really a solution.
Hello everyone. Using version 3.13.234 on Android, when opening Survey123, the app always states "Your device is offline" if the phone is not connected on wifi, despite the fact that there is a cellphone connection and all other apps (including Esri apps such as Collector or Explorer) work fine.
It is possible to access the content of the app as long as we are connected to the wifi, and if a survey has been downloaded while on wifi, it will be possible to use it "offline" (once again, our devices are NOT actually offline...), but all the map-based questions are impossible to use. I know there is a way around this but this is not what I want, especially since it is used to locate points based on the cellephone's GPS.
I've regularly encountered this with my users, and have had a number of solutions that both work and end up failing. The most common resolution is to use one of or a combination of mobile wifi devices, offline enabled surveys, the S123 app vs. the website on mobile data, and/or different share settings as you had mentioned alongside resets, updates, etc. The most common answer from other S123 survey designers that I found was that it was device specific, which usually ends up being the case anyways among IT driven answers outside user error on the survey users who go and fill in the survey on mobile devices. If you are in a building or near trees the survey can go into offline mode for the simple GPS parameters of being unable to lock onto the minimum number of GPS satellites in the network. A workaround that my users have found useful is to preload the survey with location being manually selected before entering a GPS poor zone or where internet and cell data falls off the map. However in cases where this is needed to be done automatically it is usually safe practice to pair with a mobile survey grade GPS receiver, wifi hotspot puck, or other signal amplifier device if you can't get offline mode to work. Naturally if none of these end up helping you or if they are outside your desired workflows, you can always open an ESRI ticket via you organization or ESRI login to work towards a resolution tailored for you specifically. Hopefully this helps narrow down your search, it's a common issue and I definitely sympathize with you in your struggle.
Honestly, this seemingly late "bringing to the forefront" (I guess you'd call it) of the whole "Online Only" vs. "Make Available Offline" thing has been more of a headache than a help, if I may offer my opinion.
I purchased a new ultra-portable Windows computer which has a 256GB SSD on board, but I plan on using my Dropbox files with it, and I have well over 256GB worth of stuff in my Dropbox.
The thing is that I'm often in situations in which I need offline access to my files.
So I purchased a 1 TB microSD card, which will never leave its slot in this machine. Heck, I can't even retrieve it, it seems.
I mounted it so that it isn't considered "Removable Media" by the computer, and then I proceeded to install Dropbox on the computer, with the intent of using the 1 TB card exclusively for Dropbox content...offline.
I left my machine to sync overnight, and what do you know? Everything has a stupid cloud next to it.
I have no option to "Make Available Offline," either in the file/folder context menu or in the Dropbox application > Preferences > Sync menu.
If this is by design, it's a pitifully stupid design.
I'm going to whatever lengths I can to make this work the way I envision, but I'm going to be awfully disappointed if Dropbox doesn't respect use cases that might not necessarily conform to a narrow definition.
If it's an issue with a recent update to the application, then please bug the developers posthaste.
The first thing is to make Coda work in offline mode, which helps people who are far from communication networks and the Internet to add some things, and after connecting to the Internet, they are added automatically and here makes Coda a portable program and easy to use.
1- Yes, in fact, it works normally, but some problems occur, but when syncing in offline mode, you can add it at any time without worrying about whether the browser or its shortcut is running or not, if you are using a CODA for personal use, then you do not need to sync with me The latest version, you only need yourself, meaning you only need to add it in offline mode, and after connecting to the Internet, the added document will be added and the table or thing that you added will be updated.
I guess, but it is just a guess, that it is pretty hard to predict which document(s) to keep in your phones memory or cache. Let alone keep a recent version ready to use, because the program cannot predict when you go offline. When you are working online on a doc and go offline, you have the latest version.
I have gone into the projects that I have completed and deselected the toggle switch for offline maps but this appears to have no effect and when I look to add another offline project my total is still as it was.
Hi Murray,
Yes, that is the way DD told me to remove the offline maps. Make sure you turn off Available off line option, then delete app and reinstall. I have a lot of offline maps cached and I need to delete them as I go along. Flight plans and data are not effected as its held on the DD server. Offline option is in your IOS device. Give your ios device time to sync before re installing. Hope this helps.
Sorry to hear about your maps not un-syncing from the offline status. Some devices have a hard time un-caching flight plans than other.@Kapchaking is correct, you will want to uninstall the app but make sure to allow enough tie for the flight plans to sync. I hope you find that helpful
I have a colleague that used the offline form function in the App as directed, captured a lot of data in 7 forms offline, but the data then sat on their phone and never uploaded itself despite them re-establishing a wifi connection. We have successfully used this function elsewhere so not sure what happened in this instance. Has this happened to anyone else and what are the things to avoid? Any suggestions? Thanks in advance
" May I kindly ask for you to create a duplicate copy of the affected form and try to reproduce the issue on the copy of the form. You can duplicate a form by navigating in to Manage Form > Select the three dots to the right > Select "Duplicate" (This will create a copy of your form on the same sheet, but with a new URL) > Using the newly created duplicate, please try submitting form entries offline, then then re-establishing a connection to check if the problem still exists.
If your users are fully connected to the internet or if they have a strong mobile signal but the queued offline forms are staying in the "Offline" queue, then please do continue to follow-up with Support providing them with the troubleshooting tests they ask for.
The next time (maybe a day or more later) I open my After Effects file again and it cannot find some of those previously available linked assets. I go in the Finder to see that some of the assets are no longer 'available offline' (green tick icon) and have reverted to 'online only' (grey cloud icon).
I've been experiencing issues with the online/offline sync for one or two months now. For a while, for example, I would select "make available offline" from the drop down list (after right clicking on the folder), and nothing would happen. It only worked when I double clicked the little cloud icon on the folder, then it started downloading everything.
Hi Megan, here is a screenshot of what I see! I feel it has been better at the moment though, and I can use "Make available offline" menu option again, so I feel this is resolved for now? I have not updated to sonora yet though.
Hello,
I have the exact same issue, just as @roual posted.
It would be nice to post a solution here as this is the landing page from Google search.
I could work offline but how can I get my Workspace content back?
The Postman app and site are both unusable for me, even after my IT dept provided me with a proxy. In the past I was able to use Postman in offline mode and sync my workspaces off corporate VPN, but Postman 8 is now unusable and I have to go back to latest release of Postman 7. Scratch Pad seems too limiting to be of any real use. I understand the thought that an API testing app should always be online, but there are scenarios where it makes sense (localhost testing).
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