Privacy Policy

Effective Date: March 16, 2026
Last Updated: March 16, 2026

This Privacy Policy explains the personal data we collect when you use the xPDF Pro: Edit, Scan & Convert app and the purposes for which we use that data.

1. Contact

If you have any questions about this Privacy Policy or our services, please contact us at:

📧 nguyenthithuthuy.devpro@gmail.com

2. Subject of Data Protection

The subject of data protection is personal data. According to Article 4(1) GDPR, personal data refers to any information relating to an identified or identifiable natural person, such as names, identification numbers, or online identifiers.

3. Collection and Use of Data

3.1 Automated Data Collection

When you access the xPDF Pro: Edit, Scan & Convert app, your device may automatically send certain information for technical reasons. This information may include:

Date and time of access
Browser type and version
Operating system used
URL of the previously visited website
IP address (shortened or anonymized)

This data is collected solely for technical and security purposes and cannot be used to identify individual users.

3.2 Support Requests

If you contact our support team, we collect and store the personal data you provide in order to process your request.

You are not required to provide personal data and may contact us using a pseudonym if you prefer.

Support requests may be stored for up to 120 days after resolution to ensure proper handling and assist with possible follow-up questions.

Processing of this data is carried out:

To fulfill your request (Article 6(1)(b) GDPR)
Based on our legitimate interest in responding to inquiries (Article 6(1)(f) GDPR)

4. Cookies

We may use cookies or similar technologies to ensure full functionality of the app and to improve the user experience.

Users may disable cookies through device or browser settings, but some features of the app may not function properly.

We may use services that include cookies or similar technologies, such as:

Firebase services
Facebook Meta SDK
Google Ads (ad performance measurement)
Google Analytics (usage statistics and improvements)

These technologies do not directly identify individual users.

The use of these technologies is based on our legitimate interest in improving the app and optimizing service performance (Article 6(1)(f) GDPR).

5. Data Transfer

5.1 Law Enforcement Requests

In the event of suspected illegal activity or misuse of the app, personal data may be disclosed to competent authorities where required.

Such disclosure may occur based on:

Legitimate interest (Article 6(1)(f) GDPR)
Legal obligation (Article 6(1)(c) GDPR)

5.2 Third Party Service Providers

We may use trusted third party service providers to help operate and improve the app.

These providers process data on our behalf and comply with applicable data protection regulations, including GDPR.

Data processing agreements are established where required under Article 28 GDPR.

6. Data Deletion

Personal data is deleted or anonymized when it is no longer necessary for its intended purpose.

Typical retention periods include:

Support requests: up to 120 days
Google Analytics data: up to 14 months

7. Children’s Privacy

The app is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal data from a child has been collected unintentionally, we will delete it promptly.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or improvements to the app.

Users are encouraged to review this page periodically to stay informed about how their data is protected.