Privacy Policy
Privacy Policy
Update:Mar.1, 2025
Effective:Mar.1, 2025
We deeply understand the importance of your personal information. Therefore, we have formulated this Privacy Policy to transparently explain how we collect, use, store, share, and protect your personal information when you use the XONE app (hereinafter referred to as "this app"). Please read this policy carefully before using this app. Once you use this app, it means you agree that we will process your personal information in accordance with this policy.
"Personal information" as referred to in this policy means various information that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information, recorded in electronic or other forms. When you use this app, the personal information we may collect includes but is not limited to:
Device model, operating system version, device identifier (e.g., IMEI, IDFA, etc., but we will collect and use them in compliance with relevant privacy regulations), screen resolution, device settings, network connection type, IP address, etc.
(1) Collection Methods
Voluntary provision: When you register an account or use specific functions (e.g., providing feedback, participating in activities), you will voluntarily provide personal information to us.
Automatic collection: We automatically collect your device information and usage information through the application, server logs, cookies, and other technologies.
(2) Collection Purposes
Provide and improve services: Provide personalized services for you based on your personal information, such as recommended content and customized interfaces. Analyze usage data to optimize the app's performance and functions.
Ensure account security: Verify your identity, prevent account theft and malicious attacks, and ensure the security of your account.
Conduct market research: Understand user needs and behaviors to develop new functions and services and enhance the user experience.
Comply with laws and regulations: Provide your personal information as required by laws and regulations when necessary.
We will only share your personal information in the following situations:
Sharing with affiliated companies: To provide unified and high - quality services, we may share your personal information with affiliated companies, but we will require them to comply with this Privacy Policy.
Legal requirements: We may disclose your personal information in accordance with laws, regulations, or requirements of judicial or administrative organs.
Transfer: In the event of a merger, acquisition, asset transfer, etc., if personal information is transferred, we will require the new holder to continue protecting your personal information in accordance with this policy and notify you in advance.
Public disclosure: We will only publicly disclose your personal information with your explicit consent or as required by laws and regulations.
Storage: We will store your personal information on secure servers. The storage locations may include servers in China and abroad, but we will ensure compliance with relevant laws and regulations. We will determine the storage period of personal information based on business needs and legal requirements.
Security measures: We adopt a variety of security technologies and management measures to protect your personal information, such as encrypted transmission, access control, and regular security audits. However, please understand that due to technological limitations and various possible malicious means, even if we take reasonable measures, we cannot guarantee the absolute security of the information.
Right of access: You have the right to access your personal information. You can obtain it through the app's settings or by contacting our customer service.
Right of correction: If you find that the personal information we hold about you is incorrect, you have the right to request us to correct it.
Right of deletion: Under the circumstances stipulated by laws, regulations, and this policy, you have the right to request us to delete your personal information.
Right to withdraw consent: You have the right to withdraw your previous consent to our collection and use of personal information at any time, but withdrawing consent may affect your use of some services.
Right to complain and report: If you believe that our handling of personal information has infringed your legitimate rights and interests, you have the right to complain and report.
If you are a minor, please ask your guardian to carefully read this policy before using this app, and use this app under the consent and guidance of your guardian. We will not actively collect personal information of minors. If we find that we have collected personal information of minors, we will delete it in a timely manner.
We may update this Privacy Policy according to business development, changes in laws and regulations, etc. The updated policy will be announced prominently in the app. Your continued use of this app means you agree to the new Privacy Policy.
If you have any questions, comments, or suggestions about this Privacy Policy, you can contact us in the following way:
Customer service email: hello@appxone.net