How Does DHgate Payment Process Work? (Best Online Payment Tips)

Source: DHgate, Tag: Everything about DHgate

Want to pay for your goods online? Find out how the DHgate.com payment process works, and get the best tips for paying and shopping online.

Knowing what payment option to use online can sometimes prove to be difficult. Online shopping is popular today, and most people enjoy buying a thing online.
No one really wants to go through the trouble of visiting offline shops and stores to buy things, while suffering the stress they will go through in getting to the store, and then being in the queue for hours to make payment. That is not even put into consideration that they might end up not finding what they actually need at the store or might have to buy a makeshift because there are not enough options to buy at these stores.

Online e-commerce websites are to the rescue today, with a few clicks you can buy anything online, including clothes, shoes, machinery, and many other things. The other concern that most people have is at times payment system for most online websites. Before e-commerce goes mainstream, many people have to go through a third party to make an online payment and that can actually cause problems and sometimes loss of funds.
But today, payment has become even easier, as you can pay for anything from anywhere with your bank cards and many other payment options provided by top e-commerce websites. DHgate is an online e-commerce website where you can easily buy products online, using their online payment system that is swift and easy to use, while it's also secure for all users.
In this article, we will work you through the process of making payment on DHgate, while explaining the step-by-step guide from registration to payment. While also explaining each payment option available and the refund system that ensures that each user has confidence while making payment on DHgate.
DHgate is a leading and international B2B marketplace located in China. The platform connects China manufacturers, suppliers, and buyers across the globe. The website is popular for selling quality products, and there are no minimum orders before purchasing items. You can order as low as one item and below $1, depending on the products.
DHgate has varieties of product categories plus over 22 million product listings in their inventories. It has 650,000 committed China-based suppliers and over 3 million buyers from over 230 countries and regions. It offers amazing prices for wholesale and small-scale buyers, and you can save more and buy at low prices when you make bulky orders. DHgates offers amazing benefits and top-notch services.

• • The platform offers world-class standards of China wholesale product sourcing. Best suppliers and excellent customer service tag is added to products on the website.

  • Effective tracking and delivery services, there is an on-time delivery badge which means you can trust your supplier to deliver your orders on time.

  • You can be guaranteed Secured and mobile-friendly payment

  • They have excellent QC teams, and each product is certified to be in good condition before preparing for shipping.

  • Buyers enjoys protection after order confirmation

  • Dhgate offers a refund if the customer's item is not delivered or does not match the description.

  • You can enjoy exclusive and flash deals of up to 50 per cent on many products. Including fashion, accessories, and jewellery.

  • Transact in over five multilingual languages like German, English, Fresh, Arabic, Italian, etc. You can always communicate in a comfortable language, having a global appeal and consideration policy.

  • They have been able to partner with top courier companies such as DHL, FedEx, American Express

  • Over 20 warehouses in countries like the US, UK, and France, Shipping within these countries guarantees you a fast delivery within 2-5 days.

  • DHgate have a great payment gateway that includes DHpay, wire transfer, credit card, and western union, so you have enough option to select from.

Steps to take when buying and making a purchase on DHgate
Step 1: Register
You need to first register an account on the website; without being a registered member, you might be able to surf the website, but you will be unable to complete your purchase on the website. It is very easy to complete your registration on the website. You need your email to register, and the registration is free. After registering, confirm your email with the link sent to you for confirmation. You are free to complete your purchase on DHgate.
However, DHgate has an exclusive offer for their VIP customers. Products listed for the VIP are well vetted. The sellers displaying to their VIP customers have gone through different validation processes to ensure they sell quality products at a good price. The VIP customers also get discount prices and alerts for these discounted prices. Therefore you can upgrade your account to become a VIP account after registration to have access to the following benefits:

• • Enjoy Promotional gifts for VIP

  • Exclusive VIP discounts on various products purchased

  • Quick response to support messages and email (within 5 hours)

  • You have the opportunity to escalate your dispute within three days instead of 5 days

Step 2: Search
Searching for products on any online website can be very challenging. Still, with DHgate, you have a well-optimized eCommerce website that makes things easy for users and first users. The website has a well-designed algorithm that easily identifies keywords when typed into the search bar; however, you must know exactly what you are looking for while searching for products on DHgate.
The website is well divided into different sections and categories that include fashion, smartphones, jewellery, sports and outdoors, electronics, home and garden, baby and kids, watches, computers, bags, automobiles, and many more. So easily input exactly what you are looking for, or select any of these categories, and input what you want to search for that category. For example, you can search for iPhone. The algorithm will load different products with the keyword iPhone; many of these products might not be the exact product you are looking for. Therefore you can either scroll through the logs on the search result or streamline what you are looking for so that the algorithm will be able to load closer options.
For example, when you search for iPhone, the algorithm might load iPods, iPhone casing, different iPhone chargers, and earpieces, different series of iPhone smartphones. But let's say what you are searching for is the iPhone X12 Smartphone; the loaded products will probably be closer to your search result than searching for only iPhone.
Step 4: purchase/buy
After vetting and settling on the product you want to buy, the next process is to make your purchase. While buying, you will have to choose a payment method; DHgate has different payment methods, including DHpay, payment via your credit card, payment through bank transfer, and payment through western union. In most cases, buyers buying in small quantities pay using their credit cards or via DHpay.
However, buyers buying in wholesale or bulk might prefer to use the transfer to the bank or the western union. This is because of the amount of money being transferred which might not be allowed through cards or DHpay.
While going through this process, you will be asked to confirm the shipping process. If you opt for the free shipping included in your order, you are likely to be using EMS; most free shipping options are EMS or ePacket. You can also get the USPS app to track your orders.
After adding your preferred payment method, you can then proceed to make payment. You will receive a message via your email to confirm the order placed; you will also have the tracking number within one to three days of the purchase.
Note that DHgate will not release payment to the seller until you have confirmed the receipt of the product. Therefore do not click the order has been received until you have received your order.

Payment options

• 1. Payment through DHpay: for you make payment through DHpay you must have a DHpay account registered and verified on the DHpay platform, you must also have a balance on your DHpay account, this will ensure that your account has the credit to pay for what you are buying else it will be rejected. Another option for your DHpay is to connect your bank card to your DHpay account, with this you will be able to make payment with your DHpay through your bank card.

  2. Bank Wire transfer: DHgate understands that some clients might like to make payment through their banks, especially if you are buying in bulk and you have to make a substantial amount of payment, which you will not be able to do using every other means. The wire transfer is fast and available for anyone trying to use it as their mode of payment. All you need to do is simply input the bank details provided by DHgate and then fill in all the details as provided to your bank for the transfer. You can also present a receipt of your payment to confirm that payment.

  3. Payment through Card: you can use your master card to make payment on DHgate, all you need to do is fill in all the details as requested by DHgate, including the card number, card name, and CCV. After that you might be asked to confirm the payment using a swift code or any code sent to you by your bank, this is to ensure you are the owner of the card and for your own security. After following all this due diligence you will be able to make payment easily and fast.

  4. Western union: you can as well use western union for your transfer if you are looking to do an international transfer. Simply go to a western agent with the details provided by DHgate and then follow due process, this process is easy and fast.

Kindly note that any extra charges to the amount charged by DHgate for the product you are buying are not from DHgate. Such extra charges are from your payment providers like your bank or card company.
There are many eCommerce websites today. Buy google searching e-commerce website, and you will find different websites that offer different products and services as an eCommerce website. Despite the number of eCommerce websites today, there are still some websites that have become trusted and popular for online buyers to use when buying products online. DHgate as an e-commerce website is one of the globally known e-commerce platforms. The website is built with users in mind with an impressive design that makes it easy for users to search for products and purchase their chosen products easily, using different payment options as provided above.
Frequently Asked Questions
Which payment option is the best?
There is no best option among the payment option available; your option is best suited to your location and the number of products you are buying. For instance, a bank transfer might be suitable if you are buying in huge bulk, and if you cannot process such payment through your card. On the other hand, using your card payment is always easy and fast, as you are able to confirm payment right on the spot.
Are there hidden fees while buying from DHgate?
There are no hidden fees while purchasing products from DHgate, and all fees are made available before payments, including the product's cost and shipping fee. And you are not expected to pay another shipping fee after making your delivery payment on DHgate. Any other fees charged from your location or post offices are not in any way affiliated with DHgate.
Is the DHgate payment gateway secured?
DHgate has a state of the earth infrastructure for the buyer's payment system. They support DHpay, cards, and bank transfers, including western union. They practice great transparency and ensure that users' data are encrypted end to end. Therefore you can be certain of their security and that your data will not be shared with any third party.
What payment option do I have on DHgate?
Their many payment options you can opt for on DHgate, many of which we have discussed above, you can use DHpay, wire transfer, western union, and card payment.